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Holiday Inn Chiangmai

318/1 Chiang Mai-lampoon Road, Charoenmueng, Chiang Mai, Thailand (Show on map)

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Formerly : Sheraton Hotel

Holiday Inn Chiangmai Chiang Mai - 1 King Bed Superior Holiday Inn Chiangmai Chiang Mai - 1 King Bed Superior River View Holiday Inn Chiangmai Chiang Mai - 2 Double Bed Superior Holiday Inn Chiangmai Chiang Mai - 1 King Executive River View Holiday Inn Chiangmai Chiang Mai - Ping River Suite King Holiday Inn Chiangmai Chiang Mai - Ping River Suite King Holiday Inn Chiangmai Chiang Mai - Bathroom Holiday Inn Chiangmai Chiang Mai - Bathroom Holiday Inn Chiangmai Chiang Mai - River Terrace Restaurant Holiday Inn Chiangmai Chiang Mai - The China Palace Holiday Inn Chiangmai Chiang Mai - River Terrace Restaurant Holiday Inn Chiangmai Chiang Mai - Cafe Holiday Inn Chiangmai Chiang Mai - China Palace Restaurant Holiday Inn Chiangmai Chiang Mai - Reception Holiday Inn Chiangmai Chiang Mai - Lobby Holiday Inn Chiangmai Chiang Mai - Lobby
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Hotel Area: Charoenmueng Number of Rooms: 526

Recent customer reviews

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Fantastic

8.2

based on
1228 reviews

Value for Money
8.5
Location
7.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.5
Food/Dining
8.0
All reviews (1228)
Panai K. Families with older children Thailand, January 03, 2012
Big Hotel (only size not service)

size of the building
2.7
The hotel building is big but the service was not satisfied. We requested connecting room but the front staff said there was no such a request. The room was old and so stinky with smoking smell. We book the rooms including breakfast but one day, after staying for 2 days, a staff at coffee shop tried to charge us for breakfast. After rejecting to sign the bill and ask her to check with her front office, she disappear.
Siva K. Solo travelers Malaysia, January 01, 2012
Old Hotel

Coffee House with a river view
4.7
Its a dissapointing hotel to stay. The rooms are not maintain properly and it looks old. The service is bad in the lobby bar. At one particular morning, I have waited around 15 minutes just to order my drink. I asked the waitress why do I have to wait for 15 minutes to order a drink and her reply was they were short of staff. Is this explanation acceptable for a 4 or 5 star hotel ?
Hotel Feature Tip: only the river view and nothing more. Avoid booking this hotel.
Marco V. Families with young children Netherlands, January 01, 2012
Big hotel with great views, staff lacks interest

Nice views , good lobby , quite far from city
6.7
we liked our rooms and views from it as well as the amenities provided. negative is the unpersonal attitude of staff towards guests and lack of knowledge of english. the hotel is huge so do not expect a personal touch...
Restaurant Tip: Riverside restaurant and Arun Rai for the best curry in town (not a fancy place but good for lunch)
Anapat S. Couples Thailand, January 01, 2012
Noisy room, so-so service mind

Great breakfast, comfy bed
6
i stayed at this hotel for 4 nights from 28 dec 12 and never had a good night's sleep. not sure if it was only our room: or if other rooms had this problem, but for the 4 nights we were there we could hear every time the water faucet was turned on, toilet was flushed, bathroom door was closed loudly in the room next door. internal sound proofing in general is horrible. on 31 dec, as we didn't buy the gala dinner, we found that we were unable to enjoy the new year fireworks from the hotel patio located next to the river. this whole outdoor area was closed to gala dinner guests which i understand, but at least they should have allocated some space/location within the hotel for non-gala guests to view and enjoy the fireworks. no suggestion or information was provided. service-mind fail. i do give credit to the housekeeping staff who are very fast and efficient. upon checking in we found a big lump of hair+dust in the corner. we reported this to the front desk of which was promptly taken care of. hotel also provided a shuttle bus to the night bazaar which was very convenient since finding parking around that area is a nightmare. the only real positive i can think of is the breakfast. great job there. french toast was amazing.
Shopping Tip: If you have a car, leave it at the hotel and take the hotel shuttle bus to the night bazaar.
Nawanuch S. Families with young children South Korea, January 01, 2012
Good service

Great view with river and mountain view
8.3
all is good, very conveniencs to access all hilight point
Thanyapat S. Couples Thailand, December 31, 2011
Nice hotel, good for staying and wondering around

Nice location, big room
7.7
Small parking space and sometime bad cars in/out management caused some unnecessary traffic
Ram T. Couples United States of America, December 30, 2011
Great hotel, good location, fantastic service

Service-Front Desk, Concierge, Restaurant - Excellent
9.3
enjoyed the brief one night stay. excellent hotel. great amenities - bed, linen, pillows, etc. the towels had seen better days and well past their expiry date. really take my hat off to how the staff - especially the front desk have been trained to take care of the guests. having lived in thailand now for a few years, i realized what i was missing when dealing with hotel staff. the soft pillow was indeed soft, but the firm was not firm enough. my head sank into the firm pillow, which i did not expect. overall, will go back again.
Restaurant Tip: great hotel, nice location. enjoy the amenities and the excellent breakfast buffet. book the room with the breakfast, otherwise it is more than usd per person.
Aekachai S. Couples Thailand, December 25, 2011
Nice room and service

Nice big room with 4 stars service.
9.3
free wifi!! excellent. nice location. not far from night market and waroros market.
Sightseeing/Attractions Tip: Waroros market is nearby.
Ron N. Groups Singapore, December 25, 2011
nice and cozy

view, location and quietness
6.3
was quite impress by the size of the room and the view facing the river was nice as well.
Shopping Tip: Take a tuk tuk down to the night bazzar area n there is lots to do there.
Ron N. Groups Singapore, December 21, 2011
Nice hotel away from the hustle and bustle

services easily found around the vacinity
6
It was a nice and big hotel. Though a little far from the night bazzar but it was ok. Breakfast place, massage amd laundry easily available nearby.
Restaurant Tip: A couple of nice restuarants with short a short taxi ride away to the riverside.

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Customer Reviews - Holiday Inn Chiangmai, Chiang Mai

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