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Recent customer comments

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Excellent



based on 684 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.9
  • Location 7.4
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.5
  • Food/Dining 7.7

CHRISTIAN O.
United Kingdom
May 11, 2016
SIMPLY INCREDIBLE! THE BEST HOTEL IN CHIANG MAI
I don't usually write reviews but I feel that this place deserves it. The hotel was quite honestly amazing and far exceeded our expectations. It is absolutely HUGE. There is a huge zoo on site which we had a great time exploring. There are also a wealth of exotic plants and animals including water buffalo, camels, ostrich, deer and other exotic birds across the site which the hotel arranges small shuttles for guests to explore. The rooms were very clean and the room service was fantastic. The on site gym was wonderful and the pool was also great and well maintained. The staff were incredibly friendly and always smiling and helpful. The hotel is located in Doi saket which is a long way away from the Old city (30 mins drive). However this was not a problem since the hotel arranges a free morning and evening shuttle bus to the city centre and also provides a free shuttle from the city centre back to hotel at 10pm. This is perfect since it allowed us the explore the night market and easily return home. This wifi was ok but not the best we found on our travels. The buffet breakfast was great. I could go on and on about how great this place was but you must witness it in person in order to understand its true beauty. The staff always went above and beyond to ensure we had a great stay. They even transferred our luggage to the next hotel we were moving to for free even though they were under no obligation to do so. I am in love with this place and I shall definitely return here on my next visit. Koh kun krap!

Yehuda D.
Thailand
May 08, 2016
Relaxing end to busy trip
Spent couple weeks away in city, ended up last 3 nights at this great resort, very relaxing beautiful salt water pool, beautiful grounds, great botanical gardens to hire bikes & ride around, not too far from city, overall great place would go back again happily!

Caleb L.
United States
April 17, 2016
Great Place
Ac wasnt working well, but staff solved the problem. Thanks

DARYL S.
Philippines
April 15, 2016
Awesome place
I love this place. Bit too far from the town proper but thats alright coz the price and the facilities more than made up for that. The botanical garden is wonderful too. Staffs are friendly

ChunFat L.
Hong Kong
March 13, 2016
Value for money
A good hotel for guests to rela .

John S.
United States
February 22, 2016
Outstanding
Price, clean room and great staff
Outstanding... We had a great time.

Hanjing J.
China
February 17, 2016
very nice
big hotel。nice condition,nice room。good price in spring festival。

albee L.
Malaysia
February 03, 2016
Nice garden hotel
Nice breakfast. .nice botanic garden..Nice room
Everything is good but toilet is too old..smelly

Phantajit P.
Thailand
January 31, 2016
Satified
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Susan N.
United Kingdom
January 29, 2016
Fantastic week at the Horizon and botanical garden
The botanical gardens, the rooms, the charm of the buildings
Delightful hotel with huge botanical gardens attached which you can cycle/walk/ run around. Charming architecture, delightful staff and incredible value for money.