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Recent customer comments

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Exceptional



based on 69 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.4
  • Room Comfort/Standard 9.2
  • Service 9.5
  • Value for Money 9.4
  • Food/Dining 8.6

Lina K.
Cambodia
July 14, 2015
Amazing Hotel
Helpful Staff, nice room

Satya J.
United States
February 25, 2015
Absolute delight
Very friendly staff, privacy, beautiful garden

Sirisak M.
Thailand
January 13, 2015
good hotel but not easy to find.
very clean hotel with great service. They should have more variety for breakfast.

Nareenart I.
Thailand
January 01, 2015
Like home
Friendly, Clean, Nice Breakfast

Frantisek R.
Slovakia
December 31, 2014
We never wanted to leave
Beautiful place in a peaceful location with the kindest owners ever

Geoff R.
Australia
December 03, 2014
Tranquil Oasis Found
Hosts, swimming pool, beautiful surroundings
What a hidden gem. Such lovely landscaped gardens. They have done an amazing job and it's a real credit to the hard work of the owners. Be sure to contact maenaigardens@gmail.com for anything you need prior to your stay, they are more than happy to help. We arrived after dark and had trouble finding the hotel as it's out in the countryside and no obvious signs. We called and got good directions over the phone, one of the owners (Ian) met us at the car as we drove in and showed us to our room. We had booked a smaller villa but as the toilet didn't work we were upgraded to the larger Hibiscus villa. Our first room also had a bit of an ant problem so the change was welcome, no ants at all in the new room and a lot more space. In fact the villa was really lovely with a well equipped kitchen at the back. It was also right next to the pool, which is perhaps the best feature of this hotel and we are so glad we made time to enjoy it despite our short start as it is without a doubt the best and most relaxing swim we have had anywhere in Thailand, complete with butterflies. Ian was a lovely host. He and his Thai partner have built the whole place starting from a bare paddy field. Breakfast served at the main house was delicious. Don’t expect a fully-fledged restaurant as this is only a small group of villas run by the owners as a relaxing retreat with personalised B&B style service. Discuss your needs in advance and they will be more than happy to accommodate in any way they can. More extensive eateries are not far away and they provide a local map. Downsides -- no aircon, just ceiling fans. Not an issue for us but might be for some in warmer weather. If unfamiliar with the area we recommend you get some help to find it and don't arrive after dark. Once there, you're suddenly glad it's hard to find as you don't want anyone else to join you :) If you understand these things and are looking for somewhere to hide away from the world and relax in peace then this is the one !

Emma K.
United Kingdom
December 02, 2014
Lovely stay in rural setting
Scenery, cleanliness, accommodation
Absolutely loved the area and the design of mae nai gardens. It was so calming and serene and Ian was always very helpful and went out of his way to give us good information. Breakfast was very good as well and considering the rural location with lots of wild life - there were few Mosquitos! There are a few restaurants near by but most places shut really early so you should consider this. One more thing is that there were some quite scary dogs in the neighbouring houses that chased us in the dark when we were cycling home from the town. Overall great stay and would recommend.

Changjun L.
China
November 13, 2014
Amazing hotel with super nice owener
nice and beautiful place, nice breakfast
The owner Ian and Pop are very nice and patient. The place is very beautiful and breakfast is delicious home-made with fruits, bread, eggs and so on. At the end day of staying, Pop also recommended another nice place for our lunch - Four season and booked for us. The atmospher is good and food is also nice with very fair price. We even got discount from Pop. It is strongly recommend to stay in Mae Nai if you want to have a relax and enjoy the private time.

Jann H.
Switzerland
November 08, 2014
Lovely place with beautiful tropical garden.
Ian and Pop are great hosts! Nothing was too much for them. We felt like staying with friends we've known for a l

paul L.
United Kingdom
July 17, 2014
Not what we expected
Taxi driver poo was good
a first I think to carry my own bags to the room and a lack of immediate greeting made it a little disheartening. A major initial issue for us was a lack of a babycot, despite 1,2,1 emails exchanged directly with the owner making it clear we had a one year old with us, it was a blasé response of "no we don't have those" which meant 3 sleepless nights for us as our boy kept rolling off the mattress on the floor despite pillows surrounding it. Breakfast was repetitive although tasty and the location was good for local attractions but be clear this is a villa to rent and lacks simple added extras you would expect and amenities with only one restaurant down the beaten track. The resort had interesting features and nice walks but appeared a little tired. Fantastic help from the owner who helped us out when we'd messed up our next leg of our holiday, would not recommend for those with young families but ideal for couples or those with older families.