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Very good 7.5
Based on 599 reviews

Recent customer comments

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Very good

based on 599 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 8.2
  • Location 7.2
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.9
  • Food/Dining 6.9
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Pairoj W.
January 19, 2013
Good location, nearby big local market
Location not far from towm. Facility is 4 stars
this is a good stop location of many tourist. i suggest to have an early booking. smily service from every staff.

John K.
United States
January 18, 2013
OK Hotel
Price for quality.
The Mercure is a slowly aging hotel that shows its age. It claims 4 star status and was at one time. Now I would put it at a 3 star or less. However, the amount they charge for a room (less breakfast) reflects that status, so "you get what you pay for." None the less, the rooms are spacious, the beds are huge, and if you do get the breakfast, it is very good. In other words, you get value for money at this hotel. Location, however, has it outside the downtown area and you have to take a tuk-tuk or red bus to get to the night market or other main attractions, or the shuttle the hotel offers.

Troels F.
January 15, 2013
Big and nice silent rooms
The staff in reception is very friendly
I am a returning guest because the good and welcomming service. The hotel is very good value. The breakfast is also a good offer. I can really recommand the place.

Surachai P.
January 09, 2013
Is not quite impressive.
Bar boy at pool.
We already booking and paid via paypal since been Hanoi, but when we arrived the Hotel the are still requested to keep our money 1,000B for guarantee for any food or mini bar when we have eat them, we also gave them without any condition. I just wondered that in mini bar don't have any drink and snack, especially coffee spoon which is put on the tray its already used.(and on the 2nd days I've inform the reception about the matter then we got new spoon but in minibar still empty)and the restroom still don't have toothbrush and they said its the what for 4 star hotel. the one thing which we was impressive is bar boy at the pool, he is friendly and have good services mind.

utai M.
January 05, 2013
Good price(at promo) but not tourist attraction
good room
Car park is unattended on one open the gate for you.

Li H.
United States
January 01, 2013
OK location but small room
Reasonable priced. Good location
the hotel room looked a little tired, but location is good. the is a tops market right near the hotel. walk about 10 min there is a huge local market, fun to visit and eat there. evening shuttle to night market is a plus.

January 01, 2013
lovely hotel and great location
location close to many attraction
great stay, service with a smile , a drink on check in

Carlie R.
United Kingdom
December 14, 2012
Large hotel but dated in bad location
Large rooms, value for money
Very large hotel therefore decent size rooms Free wifi was strong Cons - Smelly smokey room Poor bathroom Noisy aircon Pool out of use but not advertised

Timo H.
December 09, 2012
Quite nice hotel situated some kilometers from nig
Big rooms. Cosy pool area.
I stayed 4 nights playing 2 rounds of golf. In the reception good service for tourist quidance and golf arrangements. Prices at hotel bar and restaurant are very high.

Wichai S.
December 08, 2012
Good location but quite old
Good location but decroration inside room is quite old. They are under renovate on 5th floor , a bit noisy at late morning. If you donot stay late, it's ok