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Excellent 8.7
Based on 791 reviews

Recent customer comments

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Excellent



based on 791 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.3
  • Location 8.1
  • Room Comfort/Standard 9.1
  • Service 9.0
  • Value for Money 8.6
  • Food/Dining 8.1

Melissa L.
Singapore
September 11, 2014
Great Spa, not too packed hotel perfect for us
Spa, pool, bed sheets, balcony
Very good. Loved the fact that it was not overly packed so it's very peaceful. Massage was great even for though I am a massage junkie. Tour desk is very helpful- booked 2 tours and which were great with good guides-. Will come back!

Wai L.
Hong Kong
September 08, 2014
Nice and relaxing
Good service, large spacious room, nice and quiet enviroment

seongeun C.
United States
September 08, 2014
Beautiful hotel
Decor and staff

Chia W.
Malaysia
September 04, 2014
good
staff services, room facilities, river view

lk K.
Hong Kong
August 21, 2014
Just so-so
Spacious Room but out-dated
We booked the suite and found a lot of dirts on sofa/balcony and water leakage under sink. Electricity suddenly off for twice and caused my computer down, complaint to Management and just have very passive response until I insists they should come to my room to see how serious...speechless

Oswald W.
Austria
August 14, 2014
nice looking hotel but already old
room design, architecture,
air condition was not working properly in the room offering for breakfast fast not really good

Zhan S.
China
August 12, 2014
Good location,beatiful room
Tidy and big room,nice swimming pool,foot spa

yudhi B.
Indonesia
August 04, 2014
traditional thai hotel, lots of mosquitos,
nice view of the river
room has lots of mosquito, ac is very loud, gym is full of people from outside guest, is a bit overprice in comparison with what you get. breakfast is mediocre.

Wong I.
Macau
August 04, 2014
good service, good location, good spa
staff, location, spa
good service, good location, good spa, but breakfast was not good, less then 10 kinds of hot food.

Muliadi T.
Indonesia
July 29, 2014
Great hotel to stay in
Large spacious room, comfortable bed and attentive staff
This is a good hotel to stay, used to be Sofitel. I enjoyed the stay here.