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Recent customer comments

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Excellent



based on 919 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.1
  • Location 8.4
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 8.9
  • Food/Dining 8.4

Jennifer H.
United States
June 20, 2012
Superb service with an EMPHASIS on the customer
nice bed, strong AC, and awesome customer service
group of 6 friends stayed here for a few days. the staff treat guests like king and queens with friendly smiles. from helping to book with day trips to arrange taxi pick ups for the night market or dinner, no task was too much trouble. free printing and computer use and wireless wifi in rooms are convenient. bring repellant b/c a lot of mosquito. overall, hotel is simple, but what makes it stand out is the helpfulness of the staff which makes a big difference if it is your first time in chiang mai.

Ben C.
Jamaica
June 19, 2012
delightfully restful hotel
amazing staff, quiet but convenient location
wow, i can't stop saying how great rimping village is! the service was fantastic! all of the staff were pleasant, eager to serve, and competent in all that they did. it was amazing! the breakfast buffet was quite good. the pool (a salt water pool) got lots of sun-shine, had excellent lounge chairs, and was always clean. the rooms were very comfortable. we were in a deluxe room and really liked the extra amenities (nicer bathroom, bigger room). we also noticed that the hotel was in the process of upgrading all the tvs to flat panel wide-screen tvs. our room already had a new tv. the location is fantastic as well. it was just a ten-minute walk to the night market area. also, since it's not in the heart of the night-market, you're not constantly hearing tuk-tuks revving their engines on the streets below. it was nice and quiet instead. the hotel helped us hire a motorcycle for our time there (150 baht per day). we were very happy with the convenience of having the bike delivered to us and not having to arrange a way to get the bike back to the rental company (the rental company just picked up the bike at the hotel). we would highly recommend hiring a bike while you're in chiang mai (unless you have small children with you) as it is cheap and makes getting around town much easier (no haggling with song-tauw drivers every time you want to go somewhere!). also, "the duke's" (fantastic restaurant) is just a 2 minute walk from the hotel. it's fantastic!

Gaye A.
United States
June 18, 2012
My home away from home
Five-star staff at a 3 star hotel. Great value, delicious breakfast buffet and beautiful hotel grounds
Family room was spacious, bathroom had a large tub and a separate shower. Staff was friendly, spoke good English, and helped us book drivers and tours. This was the most relaxing vacation I have been on and the prices were very reasonable. Staff made me feel so welcome, and at home. I will definitely stay here again.

Felicity S.
Australia
June 17, 2012
Exceptional staff, great service, a real gem!
staff very helpful, great breakfast, clean
We stayed 6 nights with our 2 children (8 and 9) in a Family Suite and had an amazing time here. We got a great deal thru Agoda which RV matched when we extended our stay by 1 night. All the comments relating to cleanliness, fabulous breakfasts, free bikes to borrow, free wifi and access to desktop computer/printer in reception lobby are spot on. The extra things that deserve mentioning are how knowledgable, helpful & friendly ALL the staff are. They organized tuk tuks, suggested great activities (Flight of the Gibbon; Elephant Home, cooking class and less touristy adventures as well). Nothing was ever a problem or too difficult. Of special note was the fact that I mentioned to one staff member on the first morning that our son has an egg & seafood allergy and all the staff became aware of this & advised us to avoid a particular dish due to egg (it wasn't obvious to us that it would have egg) when we went to order it one day. We were also particularly grateful when our daughter developed a nasty skin infection (was going around her school before we left home) and it became nasty and infected. They drove us (at no charge) to the local hospital and came back to collect us again after getting antibiotics. A few days later she developed gastro and some sachets of rehydration solution were delivered to our room in a flash . It was this sort of care that you would not find in a larger hotel. I don't think you could get much better value than RV and we have stayed in all sorts of accommodation from backpacker to absolute luxury all over the world. Thank you Rimping Village for an exceptional stay.

I-Y C.
United States
June 13, 2012
Absolutely lovely with top notch service
swimming pool, delicious breakfast, spacious room, working a/c, 5 star service
i enjoyed my stay at rimping village (thanks to tripadvisor reviewers). i could see why it is rated #1. it has the greatest customer service. every staff was very attentive and greet with warmth and smile. the pick up from the train station was a plus. after 16 hours spent on the overnight train, this service brought tears to my eyes. the staff at the front desk was helpful every single time i bothered them for direction, cab services, and advices. there is no comparison to people in bangkok. the people are just genuinely nice. i got a deluxe and it was spacious with a balcony. the bathroom was clean except there was plenty of teeny tiny ants but no harm was made. my room has a leak on the tub so the floor was wet after every shower. beside that, the room and bed were great. maybe a mosquito or two but they would burn incent to prevent mosquitoes outside of the room. i think there would be more if they didn't do that.

Richard S.
Australia
June 11, 2012
Great hotel in good location
The staff are wonderful and made our stay a very pleasant experience.
here we have a 3.5 star hotel with 10 star service. the staff, from the front counter to the dining room where always very friendly, obliging and helpful. i felt a bit like lt col blake in the mash series where his clerk,"radar" o'rielly had this knack of attending to blake's needs before he asked for it. they were superb. faultless to a tee. i must also make mention of the cleaning and gardening staff who were likewise friendly and pleasant. all in all it was a wonderful experience and i would strongly recommend rimping village as the place to stay if you visit chiangmai.

Julie G.
United Kingdom
June 09, 2012
Amazing staff, great hotel
Fantastic, friendly staff, good saltwater pool, comfy bed, quiet, great location
Easy to reach all the major sites, bars, restaurants but tucked away in a quiet location. Super staff who could not have been more helpful. Great advice and recommendations from the team who clearly are guest rather than commission focused. Highly recommended

John N.
United Kingdom
June 07, 2012
Good location, easy walk in to night markets
Helpful and friendly staff, clean; nothing seemed to be too much trouble for them.
booked this at the last moment and was not disappointed. hotel was clean, well run and extremely safe. 24 hr security, all the comforts i needed for my short stay. minor disappointment was the restricted pool hours but that is quite understandable given this a family hotel - unfortunate that after a long hot day unable to cool down in the pool. staff very capable and tours easily arranged.

Naoe I.
Japan
June 03, 2012
good location
spacious, cozy pool
Very good service and it's located in a very convenient and quiet area - resort style and small but enough and nice breakfast. Near the river and alongside the rive, there are many restaurants, American restaurant, Vietnames one, Thai etc - recommended! Dinner in its attached hotel restaurant was great, too.

Vivianne I.
United States
June 01, 2012
Exceptional Service and great value
Service, service, service
I very much enjoyed our stay at Rimping Village. The airport pickup (for free) was perfect and in a brand new and comfortable mini van. The staff are extremely attentive and the hotel is comfortable to be with children. The only point of improvement is the interior design of the reception (whihch looks a bit messy and the restaurant). All else was excellent.