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Recent customer comments

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Very good

based on 1679 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 5.8
  • Location 8.9
  • Room Comfort/Standard 7.2
  • Service 7.0
  • Value for Money 7.3
  • Food/Dining 6.6

Rudelene V.
October 12, 2014
Good location
Good location, helpful staff, clean
I always stay in this hotel when in Chiangmai. But over the years, I have seen how the place has deteriorated. But I still come here for the location.

Keith S.
United States
October 11, 2014
Decent place for the money
location, location,location
Had booked several hours prior & had to wait for the front desk to get there act together. my wife & I have stayed there several times before while visiting Chiang Mai & it seems that the place is getting alittle run down. Don't get me wrong, it's still a decent place however alittle updating would'nt hurt. We have "NEVER" had a problem with theft or safety so that's not an issue. You can't get a better location(higher floors are better with less noise from the street). And they need to mix up the breakfast buffet alittle!!! Same stuff year after year. Come on guys, wait up!! C/ M is growing & if you want to be a World Class Hotel, please heed my words!!!

Donald M.
United States
October 04, 2014
Old Lady
Pool and breakfast
I was pressed on arrival but the hotel is very worn out inside. Wifi didn't work. The pool was good. It promised to be good but it was less than it's rating.

james H.
United States
September 13, 2014
Good hotel, excellent location
Location, helpful staff, pretty good breakfast
I would stay here anytime! A bit pricey, but overall a nice 3 star hotel.

marcin S.
September 11, 2014
I had a very bad surprise when we realize where we had to sleep. The day after i found an amazing place for almost half price

Linda A.
September 10, 2014
Very run down since ten years ago.
swimming pool, size rooms, close to nightmarket
We were very dissapointed to find our favorite hotel in 2005 so run down. Service was poor, breakfast below average, dirty sheets, teers in sheets, bathroom not clean, very sober colorless rooms.

Soo-Kee L.
September 09, 2014
Fantastic location with good markets for shopping.
Clean, Spacious and Location
Excellent and very convenient location.

Chris S.
August 29, 2014
Stay in Chiang Mai
Location - Hostpitalety - Clean

August 26, 2014
location good
food, pool, staff
very good. Royal Lanna Hotel is very convenience in Chiang Mai ,night life and night bazaar

Michael H.
August 24, 2014
A bit on the old side
Great location, Nice staff, nice hotel
Loved The Royal Lanna Hotel. It's a bit old but sill ok. In a fantastic location. Close to the night market and heaps of good restaurants. Nothing too far.