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2015
Excellent 8.6
Based on 922 reviews

Recent customer comments

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Excellent



based on 922 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.0
  • Location 9.1
  • Room Comfort/Standard 9.0
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 7.7

8.3 Christopher H.
Australia
April 14, 2013
Very relaxing
Staff are very attentive, great room, close to everything in the old city
Very relaxing. Staff are very helpful and very accommodating. Even when my wife got sick they took us to the hospital and picked us up when finished for no extra cost. The manager said that if we needed an extra day for my wife to recover it would be free of charge

7.3 nathan Z.
China
April 11, 2013
it's ok but seems over rated
location, service, welcome drink

7.7 audery S.
China
April 07, 2013
comfortable and convenient place to every famous s
staff, design of room, location and free pick up service from airport

9.3 Angela B.
United States
April 03, 2013
Beautiful authentic Thai room and a luxurious spa
The beautfuil Thai room, the spa, the staff.
Our stay at this hotel was wonderful. It is centrally located to all the old Temples in Chiang Mai, the room was beautiful, hard wood floors, high ceilings, very authentic. The hotel is newly construced so very clean an modern while still authentically thai. Very nice Boutique hotel with friendly staff.

9.3 James M.
United States
March 27, 2013
Excellent ambiance at this Hotel/Resort
The room, the pool, and the jacuzzi and staff were all top notch!
I loved EVERYTHING about this hotel - the staff were very friendly and professional. The location was centrally located, and the rustic/old-world ambiance of the room was fantastic. I would most certainly recommend this hotel to friends, and I will stay here when I return to Chiang Mai.

9.3 Cai E.
United Kingdom
March 24, 2013
Top class
Beautiful room, great staff and service, the jacuzzi!
I was expecting a lot from this place from looking at all the pictures, but it far surpassed my expectations when we walked into the room itself. Lots of nice touches throughout, the place was immaculate, incredibly comfortable bed, it just felt special. Every time we'd get back to the room from dinner, or from the Sunday walking street (which is really close and well worth a visit), we'd be taken back by just how nice it was. This place is perfect for couples. Staff are great, happy, friendly, helpful and know what they're doing. Airport shuttle is quick and easy. Staff arranged for breakfast to be ready for us 30 minutes before scheduled because of our early flight. Really can't fault this place really!

7.7 YUK L.
Hong Kong
March 23, 2013
NIce
Location, unique style, big jacuzzi
We booked this hotel for 3 nights. V nice jacuzzi. All the furniture seemed to be antique, very nice. Huge room with a massive bed, good air-con and pretty good wifi. Hotel located in the old city , easy to walk to the sunday night market , lots of restaurant and tourists around . We also appreciated the details such as the complementary coconut candies, luggage storage after we checked out and airport shuttle. Breakfast wasn't good compare to other hotels. The pool is too small. No elevator, staff assist to carry luggage when we arrived but no assistance when we leave. That would be a big prob for girls to carry their luggages all the way from the 3rd floor.

6.7 mark B.
Canada
March 11, 2013
Rip off hotel
view
The room quality was just fine, spacious, furnishings well done and a good bathroom. The rooftop dining and bar area is beautiful, stunning. The pool area is nice and the breakfast is excellent. There is however a dark side to all of this. The room cost was normal for the quality received but the dining cost are beyond ridiculous and the quality does not supersede other fine dining. Food at 3 times and wine at 4 to 5 times what would be reasonable. A single beer at the poolside cost 320 baht, where the same beer at any other similar location would be 60-80 and less than that at a local street side restaurant

7.7 Sean E.
United States
February 24, 2013
Quaint, good location but poor soundproofing
Spacious room and bathroom, unique style
For the most part we liked the place however there must have been a child/children staying in the room above us as we heard footsteps running back and forth quite a lot, including starting at about 6am. And it was loud enough that it woke me up. For the price, I expect quiet. The rest was quite alright but for this one reason I wouldn't stay there again.

8.7 Sophia L.
Malaysia
February 21, 2013
Quiet vacation
Jacuzzi Bath tub
A pretty little place in a quiet area of Chiang Mai city which is easily accessible by foot and is just a 10 minute walk from the weekend market. The best part of the hotel is the Jacuzzi bath in a bedroom with a four-post bed and a pool right in front of the room entrance. Staff are very friendly. Ideal for relaxation vacations.