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Exceptional 9.1
Based on 1238 reviews

Recent customer comments

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based on 1238 reviews
  • Hotel Condition/Cleanliness 9.5
  • Facilities 9.8
  • Location 9.2
  • Room Comfort/Standard 9.4
  • Service 9.3
  • Value for Money 8.7
  • Food/Dining 8.8

Parita S.
September 12, 2014
Service, Room, Location
Great Spa.

Hyeokchoon K.
South Korea
September 12, 2014
beautiful hotel in riverside
Appearance, attitude of staffs, specialized breakfast
Anantara Chiang Mai was the most beautiful hotel I've ever stayed. The internal and external appearance was so beatiful that so mamy guest usually took the photos. The only thing I was disappointed, that it is so close to the street that I had to hear the traffic noise from lobby to room. The staffs were so kind and ready to hear the request of the guests. I appreciate to the manager.

Ariyatash T.
August 21, 2014
Nothing special
River view, room size, dinner

Shaun N.
United States
August 17, 2014
A very luxurious stay
Serene surroundings, free laundry and fantastic concierge.
I stayed in a suite and it was well worth the extra money. The room was extremely spacious and comfortable, lounge was a nice getaway and the free laundry was a real treat. Overall staff was very attentive and took good care of us. Early morning checkout was a bit slow though.

Frankie W.
Hong Kong
August 17, 2014
The best relaxation hotel in Chiangmai
Environment, hotel facilities and the location
Before you go in the hotel's entrance, outside is a relatively busy road and night market, however, just passed the entrance and going into the lobby, the feeling of peaceful and relaxation you could feel full of your eyes and heart. The staff friendly and warm greeting and respond make you feel no odd feeling at all. The hotel room is excellent with quit romantic feeling and make you feel relax always. The staff always try their best to fulfill your request and make you feel comfortable. The only thing is the hotel had built a quit period ago, some maintenance of the facilities is not in good condition but still worth to stay with your someone you love in your life.

yudhi B.
August 04, 2014
nice hotel, great breakfast, great hospitality
quite modern hotel with a touch of thai , not old and creepy
we had a great stay, breakfast is very good, hotel is quite nicely located. swimming pool is a bit narrow and small

United Kingdom
July 29, 2014
Very good
clean, services, facilities
Very good

United Kingdom
July 29, 2014
Very good
clean, services and facilities
Very good

John R.
July 28, 2014
Not 4 or 5 star
Location, Staff and cant find a third
Having recently [Jan 2014] spent 10 days at a 5 star hotel in Ho Chi Min City had something to compare to. Anantara does not meet the grade. Executive floor was nothing special and not worth the upgrade. Food at the restaurant was overpriced and nothing special, you are much better on your own at the many restaurants in Chiang Mai. Services seemed pricy and an example asked to changed EUR to Baht and the rate was 10% higher that the exchange around the corner. Wont be back.

Cristina G.
United States
July 28, 2014
Staff, room size, hotel property grounds
This is the first time we stayed at this hotel under the Anantara management. We loved going to this hotel when it was managed by Chedi. It is still wonderful. We stayed in the Kasara suite and it is more than enough room for 2 adults and 2 kids. The staff anticipated what we would need as a family and more. The staff in the lounge couldn't do enough to accommodate our kids. Though the hotel doesn't bill itself as a family hotel (e.g. no playroom/playground), this hotel provides more amenities, including proper baby cots, than other hotels that state that they are family friendly. Now the secret is out! Love this hotel. We will definitely be back again.