arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 2649 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.1
  • Location 8.7
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.0

Siravit S.
Thailand
June 23, 2016
Overall
Good

James B.
United States
June 18, 2016
Impressive attention to detail
My girlfriend and I were quite impressed with the decoration once inside the hotel. Hardwood furniture, traditional Thai carvings, and sculptures of every kind adorn the common areas. The rooms are also quite impressive, with dark wood furniture and traditional Thai ornamentation. A very romantic spot. The location isn't beachside, but it's a short walk and the beach can be seen from some of the rooms. The breakfast buffet was also relatively impressive, with a clean presentation of fruits, salad, toast, cereal, coffee, and an all-you-can-eat menu of both Thai and American style breakfasts. Overall, it seemed the designers paid a very close attention to detail in furnishing the hotel. We both felt more than comfortable there and didn't want to leave.

ray G.
Australia
June 17, 2016
Very disappointed
We recently stayed at the Chalelarn Hotel for 4 nights as one of the places on our 3 week yearly Thailand holiday. We paid for a sea view suite room which is definitely not a suite room and our first room the fridge leaked everywhere and the aircon made a terrible loud noise. We advised staff of this when we arrived and the next morning we had to get the fridge removed as no one had even inspected it and it was dangerous also the aircon leaked all the over floor too. Then we asked to move rooms. This room wasn't much better. They were going to upgrade us to their best room but the spa bath didn't work in that one so we settled on another sea view suite room. The staff weren't friendly they all seemed very unhappy, breakfast and kitchen staff were probably the best thing out of our stay. The kitchen staff were lovely and friendly. This hotel needs a lot of work and maintenance don't be fooled by the pictures. We would never recommend or stay here again.

Francis L.
Malaysia
May 26, 2016
Nice!
Good services!

DS S.
Indonesia
May 20, 2016
Not Enough Light Inside Room
Near to the night market, the room light a bit dark. Make my boy a bit not comfort.

Chanatkadapha K.
Thailand
May 18, 2016
Good room
Room It's good, clean and looks good , the view at swim pool it's nice but too small pool

Rory K.
Canada
May 18, 2016
Good for Money
Great in central area of Hua Hin can walk all around the city. Not so close to the beach unfortunately and the beach is a bit crap in Hua Hin anyway. I recommend rent a scooter and go down the coast a bit to some nicer beach areas. Good value for money, computers downstairs if needed also.

jackey P.
United Kingdom
April 25, 2016
Good Hotel, Lovely Pool!
This hotel is in a good location, pretty central and within easy walking distance of the beach/main tourist streets/bars and restaurants, but also far enough away if you'd rather not be in the middle of the tourist tacky bits! Close to the night market. Loved the pool area, rooftop so great views and we had it almost exclusively to ourselves for our 3 night stay! (could be a little cleaner, the glass guard around the edge was very water stained so you couldn't see through it well and it could benefit from a general tidy up, but I'm being picky) Room sizes and décor were lovely, and cleaned well. I didn't think that the poor wifi that I had read about in other reviews would bother me, but it was a slight annoyance that I had to go to the reception area to use it, but I wasn't there to sit on my phone!!All in all, a decent hotel at a reasonable price in a good location, with a lovely (private!) pool.

Chitchanok S.
Thailand
April 25, 2016
Room and facilities
Not bad but not quite good

Pang K.
Malaysia
April 23, 2016
Average good
Good location, very Thai interior room design, have view from the room, bath tub, hair dryer, sofa, simple buffet style breakfast, big bed, freezer. Infinity pool on rooftop with blur glass that can't enjoy to see the view from the pool. Put on sleep mode sign, but they go in and clean the room.