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Excellent 8.6
Based on 2461 reviews

Recent customer comments

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Excellent



based on 2461 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.2
  • Location 7.8
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.6
  • Food/Dining 8.4

8.4 david C.
Australia
April 26, 2016
Best choice in Cha am / Hua Hin
10 out of 10 in the food and beverage area. They have set the standard for international Quality ,variety and service . The only Hotel that I have seen to date in Thailand that makes a Flat white Coffee and all coffees at the highest standard. It has two lap pools out if three pools, That are very clean also. Great location no crowds or roaming dogs on the beach front .No need to travel to the main shops of Cha -am or Hua Hin. They do cater for transport there via mini bus if required. Only negative,the mattress is a on the soft side , not a typical Firm Thai one if your into a firm mattress.

6.8 Sareeya O.
Thailand
April 20, 2016
Good
Good

6.4 pattanit S.
Thailand
April 04, 2016
so so
waiting to check in too long and a bit dirty at terrace

9.6 Galyna S.
Ukraine
March 30, 2016
perfect place
I really like this hotel, nice room , good food and very nice faciities

7.2 Keerati K.
Thailand
March 24, 2016
No comment
No comment

4.4 oliver L.
Thailand
March 24, 2016
not worth the money
Horrible location, poor beach, and mediocre facilities

8 winfried S.
Thailand
March 17, 2016
clean, nice staff
staff is very friendly. the room is clean and big.

8.7 ALLAN L.
Philippines
March 01, 2016
A hidden gem
Overall architecture, bedroom, bathroom -- whimsical
Enjoyed it very much. If it was a bit closer to Hua Hin city center it would be perfect. Maybe there's more to explore in Cha-am that required less travelling.

5.6 neil T.
United Kingdom
February 19, 2016
Poorly advertised rebranded hotel/building site
Was very let down by this hotel. The hotel is in a location far from anything. The hotels own bars and cafes are mostly all closed for renovation. One pool side which is open has a poor menu. Beach front bar area is under construction and isn't a nice swimming beach. Room service food wasn't Sofitel standard level. No lifts to get to rooms or even too reception. Not the best for people with babys and small children. The mini bar is a joke! One can of cola. One orange drink and a box of soy milk! Staff were nice and trying their best. Over all I feel it shouldn't be sold as a 5 star Sofitel hotel! very disappointed.

9.3 Eamonn L.
United Kingdom
February 16, 2016
Nice standard but hotel works were going on
swimming area, food standard, friendly helpful staff
Really nice place to stay, the standard of the hotel was faultless, food well presented and excellent quality, breakfast was vast selection. Biggest annoyance with the stay was there was renovation works going on, which made some parts of the complex not open yet, and also some workers (not hotel workers) had a habit of staring at us and did feel a little bit uncomfortable about that. If we knew about the works we wouldnt have stayed there but in a way it was still a lovely place to be. And would return in the future if was staying here. The hotel is on the seafront, but while we were there the sea wasnt suitable and was very choppy. Location is a bit out of the way if your not planning on staying in the hotel all the time, Cha am isnt too far but not walkable. Hua hin is 20 mins away by car, we rented a car and was well worth doing if you confident enough to drive there.