Customer Reviews
Some flashes of brilliance - but not perfect
Guest Rating: 4.0
Ivana M.
Slovakia
Couple
Date of Stay: 01 Nov 2008
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We have enjoyed our stay in Rest Detail. The staff are very nice, but I would hope for better English at the recepion. Whenever there was anything slightly out of the ordinary or an issue with anything the conversation was almost impossible. The hotel is very very knew so everything is in a really good condition, though making cleaners scrub the floor for two hours with a toothbrush is way over the top and smacks of pretty bad employment practices. The Horizon rooms are really nice, spacious, look good and the jacuzzi area with day bed is really good though lot more overlooked than we hoped. The food was also pretty good, nice mix of east and west. Again, some staff needed bit more training on the western food front. Neither chef, not waiter had a clue what a bruschetta is despite being on the menu. Pool area is very nice and very quiet, there was hardly anybody at the pool. Beach was pretty bad, the hotel should clean it up. I would also hope for a few more organised activities since there's no gym - the only thing on offer is yoga/tai chi at 7:30am which is pretty ridiculous on a holiday. Especially as you have to pay for this! Overall, very nice, but the hotel spoilt the last impression by arguing over missing laundry bag at checkout when they trusted us with Ipod and we just paid bar/food/room service bill of £250 not even talking about the cost of the room. It turned out this was not replaced by housekeeping after having laundry done. The check-out bill took absolutely forever to prepare despite letting reception know at what time we'll be ckecking out and asking them to pre-prepare it.
Giving out a pre-loaded Ipod for the rooms - just great
Fresh coffee with cafetieres with fresh milk in the rooms
Jacuzzi in the Horizon rooms - overlooking sea and pool
Sometimes design was more important than practicality - I suspect designer had a thing for clean lines. This resulted in no hooks for towels etc in the bathroom, taps that are so smooth they are very difficult to use with wet hands and no reading lights/ bedside tables. Staff at reception should speak better english at a four/five star hotel.
cool hotel now
Guest Rating: 4.5
CHAINUNT T.
Thailand
Couple
Date of Stay: 07 Oct 2008
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Hip and boutique hotel, good take care and friendly staff.
Hottest car park no roof to protect from the sun
many garbages on the shore then is not good idea to swim in the dirty sea. I think it is a good idea to have the staff to get rid of these garbages everyday.
rest detail pool village and rest horizon
Guest Rating: 4.5
vernon C.
Singapore
Couple
Date of Stay: 16 Aug 2008
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I stayed at the hotel from 14-16 Aug 2008. The first thing upon checking in is they give you a bracelet. It is a souvenir as well as identification of you being a guest, which i think is rather nice touch. Although I paid for the rest horizon room I was upgraded to the pool village. The room is lovely and your patio overlooks the pool. You get to choose your bath salts. Lovely. The next day I asked to "down graded" myself to rest horizon. My room was on the 4th level and my wife and I spent most of our time at the lovely day bed and jacuzzi situated on the balcony.
My view is that pool village is very good for families with children and the rest horizon is better for couples. All in all the stay was fantastic. The people were very charming, gracious and extremely helpfull and professional. The cost is a bit expensive, but if you want to truly indulge, this is the place. Good location and close to Hua Hin town.
The excellent service by all the staff
Breakfast was adequate
Rest detail
Guest Rating: 3.5
siripong k.
Thailand
Couple
Date of Stay: 09 Aug 2008
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This hotel is new, good view, reasonable price.The staff are friendly, service mind. But I stayed in Rest horizon type, which has small jacuzzi,the pool is a bit dirty. Parking is also remote. Overall is satisfied.
new, good view
Parking, cleaning
Rest Horizon
Guest Rating: 4.7
Pornpojanee L.
Thailand
Couple
Date of Stay: 03 Aug 2008
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This hotel is new and nice. When I check in for this hotel, they give a souvenir as well as identification of you being a guest, which is very nice. For the food, a taste is quite good.
Also, the staffs are also friendly and cute because of good service-mind. For the room, I stayed at Rest Horizon which has a small Jacuzzi. I think the room is lovely and comfortable which makes me not want to go anywhere. A scenery is also beautiful because I can see the beach directly from my room.
However, I think the price is a bit expensive but if you want to rest your brain and want a comfortable place to relax, I think this hotel is suitable for you. In the front of room, there was a small Jacuzzi with only the wall to block between the rooms. So I think there should be a wall to block between the building for guests' privacy. The parking is far from the building but its ok because there are security guards 24 hours to look after your car.
The overall for this hotel is satisfied.
I think the hotel is very cute and beautiful because of the decoration.
They use modern and nice furniture for the hotel. The scenery is also beautiful.
A cons is when I stay at Rest Detail for one night, this is a first visit for me so I don't know about the breakfast menu or what it is because some menus weren't in the buffet.
So, I think there should have a breakfast menu for people who don't know.
wonderful
Guest Rating: 4.3
phichate s.
Thailand
Family with older children
Date of Stay: 01 Aug 2008
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The hotel and its staff are great but Agoda made me nervous twice. I will never book through this website at all.
tranquil ambience with free Internet
before booking, I called the hotel but received no energetic reply.
Relax, relax, relax
Guest Rating: 5.0
Pete M.
United States of America
Couple
Date of Stay: 03 Jul 2008
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Stay in the Pool Village Room, the best value. The Beach Room is the same except a beach view, in my opinion not worth the extra expense.
- Sightseeing/Attractions Tip : Night Market is the same as other Thai location, okay maybe once. Eat at the hotel-excellent food, service and value.
Rest Detail Resort
Guest Rating: 4.5
Saowalak K.
Thailand
Family with young children
Date of Stay: 02 Jun 2008
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rest detail
Guest Rating: 4.5
Tawanna N.
Thailand
Couple
Date of Stay: 03 May 2008
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perfect to rest
- Nightlife Tip : Hau-Hin Market
9 Reviews