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Recent customer comments

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Very good

based on 1527 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.9
  • Location 7.9
  • Room Comfort/Standard 7.4
  • Service 7.2
  • Value for Money 7.2
  • Food/Dining 7.4

Jeremy L.
United States
August 03, 2016
Beautiful location, charming resort, great price
I was pleasantly surprised by how beautiful the property was. The resort has its own beach, which is small but beautiful and with great views. Short walk to town or to Long Beach. Rooms were spacious and loved sitting on the deck.

Kong L.
July 31, 2016
Worst staff service and dirty room. Bed with bugs
The worst staff service i have ever encountered. Very unfriendly. Bed has bugs and our body has a lot if bed bugs bites. Room very dirty. Bathroom like one star hotel. Have to walk 10 minutes to reach busy part. Not worth the value of money

shay L.
July 31, 2016
Overall great stay
Amazing view from my balcony, but not all room had it. A little far from the center but not too much. No hot water at all... And no wifi in the rooms

Heather A.
United States
July 31, 2016
Great View, Terrible Smells
Bay View Resort is located about a 15 minute walk from the pier and is about equal distance to Long Beach (the nicest beach on this part of the island). The views from most of the bungalows are amazing, although you do have to be careful with them as some of them have no view of the ocean at all, or very minimal views of the ocean and mainly just a view of the bungalow ahead of it. When booking, be sure to ask for a bungalow with an ocean view and for one that is not attached to another bungalow. (A few have joining walls, great for when you're in a big group, awful for when you want to enjoy the bungalow without hearing the entire conversation of the people next to you). Be careful when booking as there are many different names for the different sections of bungalows, but they don't exactly tell you what the differences are between them. Deluxe bungalows are the ones in the first row for views of the ocean, but some of the other bungalows are better choices. It's really luck of the draw, unless you can get there early enough to choose which one you want. The cleanliness of this place was definitely subpar. There is an awful smell coming from the toilets, that we heard other people complain of too. The staff simply says they will have someone "look into it" but you can't fix a sewage smell!! Overall, we would recommend this place only if you can go through and pick the bungalow you want. And keep in mind it's still Thailand, so the bungalow isn't going to be perfect!

Danielle W.
July 23, 2016
Great View!
We were really surprised when we arrived at Bayview, we had purchased a room that did not advertise as sea view but it seems most of the rooms have a view here (and it is an awesome view at that!). The room was tidy and spacious with a massive bed and the hotel is located in a pretty good area - not to close to town so there's no loud music but still within a short walk from everything. A nice surprise was also the included boat transfer from the ferry. Our only irk was the restaurant and drinks were a bit exspensive compared to everywhere else in town and no happy hour :( also the beach directly in front of the hotel is a bit rocky and shallow - make the walk to long beach for awesome swimming! All in all would definitely stay here again. The room itself was great value for money.

Melissa G.
United Kingdom
July 19, 2016
Chilled side of the island
Bay view is a great place to stay if you want to be on the quiet side of the island however a short walk away from the rave side. Rooms are very clean, great air con and comfy beds. Only shortfall were the staff at the onside restaurant. Every time we went there, we would have to wait excessive amounts of time for service despite trying to call for their attention. Once food and drinks had been ordered, on all occasions we waited far too long and had drink orders mucked up or forgotten and the quality of food was rather low. In saying that, we would stay again but would just utilise the other restaurants on the island.

Kynidi F.
July 19, 2016
Awful service
We arrived without a booking they wouldn't let us book unless it was online. Which we had to do on there Thai computer. The manager was completely rude to everyone he came across and we booked a room with breakfast included which they wouldn't honour and were completely rude to us when we showed them our booking online that said it's included they wouldn't even look at us

Zarrar K.
July 16, 2016
Had a good time

Nalaka W.
Sri Lanka
July 10, 2016
Value for money
We had a generally enjoyable stay at bay view. There was a longtail boat which provided transfer from phi phi pier to the resort. However when we arrived there were too many people, hence we had to walk. Rooms were clean and neat. Facilities were adequate and staff were pleasant. Resort is located away from main phi phi attractions, hence be prepared to walk. Overall we had an enjoyable stay.

Sushila H.
July 04, 2016
Quiet, peaceful
It's a beautiful resort. The cleanliness should improve as the room was dusty. The shower drain is clogged, and fill with mosquitos. The staff was a bit rude but overall, we enjoyed our stay there.