arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.4
Based on 3438 reviews

Recent customer comments

Filter by traveler type
Very good

based on 3438 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 8.1
  • Location 7.7
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 7.1

Daniel W.
United Kingdom
February 13, 2013
nice and friendly hotel
its very quite considering its proximity to the beach
The hotel staff were friendly although slightly over run by the constant stream of guests at reception. Phi phi island has allot of demanding tourists and the staff do there best to accommodate. We stayed in a bungalow and found it nice and comfortable. The room was cleaned well everyday. You will have geckos in your room as your on an island but they're harmless if a little loud plus they eat mosquitos so less bites in the night

Lucy C.
February 13, 2013
We enjoyed this great pools and location to go out
Loved the pools!!! Great rooftop and lagoon style it was also great for us cause it was so close to going out! The staff were really nice and friendly but we had a really dodgy view and the balcony opened on to the locals living next door. Wouldn't let this stop ou from stayin though!

Ana F.
February 10, 2013
Nice hotel
The hotel is in the central area of the island, its not new, but its very clean, the pool is really nice and the lobby too. I stayed in other hotel in Phi phi and it was awfull. Nothing like this one.
The only con I can point is a poor breakfast altough its enough.

Marika L.
February 06, 2013
Very nice resort
Bungalows in a garden setting, pool, breakfast included
Good location. Just a short walk from the main area. Nice and quiet at night. Very nice bungalows in a garden setting. Nice pool and long chairs. Wireless everywhere. Nice breakfast buffet included.

Miu R.
February 05, 2013
Very central but quite
The location is excellent compared to other hotels in that area
The location of the hotel is situated in the middle of Bamboo Island side. If you arrive the first time on Phi Phi, it is good to stop there and stay a few nights before you leave it for other calm beaches. We would stay there again.

Craig S.
United States
February 04, 2013
nice place
quiet for noisy Phi Phi
A little far from the pier so if you have heavy luggage arrange with the hotel to have the staff meet you and help. The rooms are large and comfortable with a nice TV, fridge, etc..... The breakfast is good. The pool and landscaped surroundings are very nice. There is a smaller beach within a short walk.

Fei W.
February 01, 2013
bad location and service
bad room equipment and noisy
I was very dispointed with PP Casita. I was very far from the shipside and we took long time to find it.  The room is small and the equipment is very bad.  We are arranged to a room near the swimming pool and it was very very noisy. We asked whether we could change one but the service is very bad, they did not help us at all. 

Peter P.
February 01, 2013
Great location and service with a smile
Great pool, services well above Phi Phi average
Right next to Phi Phi centre yet realtively quiet, with friendly staff, a great pool and really good breakfast. Bungalows are real small, e.g. aircon blows directly on the bed yet cosy. Nice setup of amenities, clean, has a nice atmosphere overall. Bungalows next to pool can be noisy from 6.30 in the morning as guests may gather for early breakfast due to snorkelling/ island hopping tours leaving around seven. Especially liked that they check everyone coming in providing a sense of security that may be lacked around the island. Checking around the island couldn't have found a better place with central location.

February 01, 2013
Good position
Nice staff
Nice hotel, in good position. We are very happy to stay in there

Victor M.
United States
January 30, 2013
Great location, not very well maintained.
breakfast, pool.
The sorroundings of the hotel is very nicely set up with gardens, a pool and small seating areas in front of huts. The hits themselves are basic but good sized. Negatives: -The hotel is 10 yrs old and looking inside the huts, you can definitely tell that they had not been renovated for 10 yrs. -The walls could use some paint if not just some basic cleaning.. -Shower and sinks extremely rusted -Tiles on the wall missing -Staff is in a constant daze, not happy to be there *Definitely overpriced and definitely a sad sight to see this property being ignored by its owners