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Very good 7.7
Based on 1602 reviews

Recent customer comments

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Very good

based on 1602 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 6.4
  • Location 8.5
  • Room Comfort/Standard 7.5
  • Service 7.7
  • Value for Money 7.2
  • Food/Dining 7.0

August 06, 2013
Short but wonderful
good breakfast, attentive staff, good location
It was a great stay. I forgot to bring my card key out and the staff open the room door for my without much hassle and question. Breakfast was good.

Jason C.
New Zealand
August 06, 2013
nice enough place. best of a bad bunch
cheap, cleanest we could find for price and central

Dovev S.
August 04, 2013
Nice hotel to stay in
Location, nice room and breakfast
Nice hotel, the pool is small but good, the breakfast was verygood. the rooms above reception (222-223-224-225) can be a little noisy from the resturant next door.

Nicole G.
United States
July 31, 2013
Great hotel on the small island
Attentive staff, great location, refreshing pool
I have stayed at three different hotels on Phi Phi and while this was the most expensive it was by far the nicest. It is a bit expensive compared to others on the island, but after staying at a few just slightly cheaper, this is my favorite and I would stay here again. It is in a central location, walking distance to all the restaurants shops and bars. And a short, 100 THB, long tail boat away from Long Beach. While they do have strict rules about the towels it really isn't that big of a towel per person per day and it must be returned before 8pm. The breakfast is good, your basic spread with the addition of an omelet station. The staff is extremely friendly and will assist with anything you need. The walls are thick and you cannot hear the loud music from the bars late at night. I highly recommend this to anyone traveling here. With the extreme heat a cool pool is a necessity.

Gil R.
United States
July 29, 2013
Little value for money
Close to the beach, small hotel, friendly staff
This hotel offers little value for money. Even with a good rate it's priced as one of the best resorts in phi phi, yet delivers little. Rooms are small for standards in Thailand, breakfast is really mediocre, the pool area is small and not really inviting, and there is a really bad smell of frying oil in the common spaces that makes you want to run to your room. Most oddly, this hotel has numerous "laws" that you must follow, with fines given if you fail to comply with them: no guests after 10, must return towels by 8 and etc. When you check out they send staff to see you haven't stolen anything from your room. They couldn't find the complimentary flip flops in our room for a few minutes - and we had to stand accused in the lobby until this was sorted out. They might have had problems with prior guests, but the feeling with all the laws in this hotel is that the customer is guilty until proven otherwise. The good things about this hotel are that it is overall clean, rather close to the beach (though still a 5 min walk) and has a good gym located at a nearby resort (free access).

Dovev S.
July 25, 2013
Great location, nice rooms
Location, rooms, breakfast
We booked for one night to see how is the hotel and then added two more nights. Room - nice room, small but Ok, the shower is tiny with bad pressure.(we think it's recycled water) Pool - looks good in pictures but it's actually small, 5-6 people and it's full. But it's nice. Location - p.p is a small place and the hotel is right in the middle and not too noisy. Food - very good breakfast. Staff - friendly and nice. If you book in advance, look for the hotel guy when you come down from the ferry, he will take your luggage to the hotel.

Jill C.
United Kingdom
July 24, 2013
Clean, central and worth a visit!
Location, cleanliness and decent sized room
Our stay here was pleasant, you are in a reasonay central location, close to shops, bars, the beach and the viewpoint. Pum cookery school is just round the corner. The reception staff weren't the friendliest, but the guy who met us off the ferry and carried our bags was absolutely lovely!

baskaran V.
July 19, 2013
very fun and relaxing
truly amazed with the hotel service and cleaniness able to have internet access and also very friendly staff

Ashleigh L.
July 15, 2013
Stayed twice now and loved it both times :)
Nice room, beautiful pool close to everything and staff were helpful and nice :)
As always a beautiful stay and clean tidy rooms with the pool access room just amazing. I recommend everyone who goes to phi phi!!

Theresa G.
United Kingdom
July 08, 2013
Location, mediocre Internet, good breakfast
Staff are lazy, Uncaring and most are in the wrong profession. Might as well have been on a school trip the way staff spoke to us, rushed us with check in and the rules that were set down and explained with don't do this, don't do that... Not welcoming whatsoever. At breakfast they seem more interested in gossip, phones, magazines and doing nothing than serving and greeting guests. Such a shame as a good location.