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Recent customer comments

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Very good



based on 4183 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.0
  • Location 9.2
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.4
  • Food/Dining 7.3

Tomasz B.
United Kingdom
August 15, 2015
budget and it shows
location is excellent
Hotel is shabby. Room was not really clean. Dead mosquitos on bathroom tiles etc. Pool is tiny. Location is good for ferry, and amenities. Beach is a 2min walk and beautiful. Its more like 2star than 3 but it is cheao and very well located.

Amanda W.
Canada
August 15, 2015
Great stay!!
Location..Staff..Pool
Location was great! Room was clean and lovely...safe was nice and breaky was good! Down fall was no internet in room!

andres P.
Colombia
August 14, 2015
Vete good hotel location
Location, Rooms and breakfast
Pretty good very good located.

Adam S.
United Kingdom
August 10, 2015
Honest review
Location, facilities and good breakfast.
Great place to stay on Phi Phi Don. Very close to the pier and central. Really good facilities. We stayed in a few other hotels whilst on the island but returned to this one as it's the best value for money.

andres P.
Colombia
August 07, 2015
Good hotel but no the best
Bed, comfortable rooms and good location
Really good, really pleasure but, the hotel just has internet in common areas which, is sometimes really anoine

ben A.
Israel
August 06, 2015
Very far and expensive
Pool, room
It was very far and the hotel doesn't provide a ride to the main pear. So it was expansive and boring to be there for 4 nights.

Russell S.
United Kingdom
August 06, 2015
Good location, nothing special.
Location
Location right in the middle of pipi, 2 minutes from the boat. Hotel is nothing special but nice and quiet. Food is nothing special.

Derek L.
United States
August 05, 2015
Should be called the Mosquito Hotel
There only good was the location
In a word, mosquitos. room was infested with mosquitos. The front desk staff were horrible is addressing this issue. The main problem was the skinny girl, you'll know who she is because she never smiles and had a bad attitude. My wife took a 5 minute nap and woke up to over 30 mosquito bites. We killed 10 mosquitos within 15 minutes. It was so bad in west wing, that I had to complain and ask for them to fumegate the room, they used roach spray. I demanded to speak to the manager but was told the manager was away in Bangkok and could only be reached by email. They must think I was stupid. I demanded names, a change of rooms. Absolutely unacceptable for a supposedly three star hotel. The front desk girl said all rooms were "same same" and I could "give more money, we change for you." I was furious at this point as my wife had over 30 mosquito bites by that time. Since the staff were just going to leave us to the roach bombed room and mosquitos I began talking to everyone in the lobby. I went from group to group asking if they had mosquitos in their room. I guess I made enough noise that the staff got off their haunches and changed our room. I have video and photos of how bad it was in that room. There are better options within 50m. Seriously, do not support such blatant contempt for tourism.

arjinder S.
United Kingdom
August 05, 2015
great veiws
not the stairs ,fish in hotel lobby,views

Eileen D.
United Kingdom
August 03, 2015
good hotel
Location.
Good location, not too noisy apart from the Korean guests who were exceptionally noisy. However, the staff who met us from the pier never offered to carry or help with any luggage, but stood and waited to see if there was a tip when we had checked in. We had a disabled teenager, and although it wasn't such an effort to reach the 3rd floor with him, we were very annoyed when other guests were allowed to walk up the steps to the rooms straight from the swimming pool making the staircase wet and slippy and dangerous for everyone. That issue must be seen to.