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Recent customer comments

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Very good

based on 4183 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.0
  • Location 9.2
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.4
  • Food/Dining 7.3

berzil S.
April 10, 2015
rust and mold all over the room. bad odor keepout!
Cockroaches at breakfast as dessert, dirty towels. rust and mold all over the room, bad odor keepout!! The reception staff are bunch of liars

Jacques H.
South Africa
April 09, 2015
Great value, great location
Location, friendly staff, value for money

Katharine R.
April 06, 2015
Good location, lots of stairs with no lifts!
Location, clean, value for money
Clean well located hotel, only issue really was on 5th floor with no lifts, dragging suitcases up and down in 35 degree heat is no fun, otherwise a good stay

Gary K.
April 05, 2015
Phi Phi Hotel

Srisuda C.
April 05, 2015
Good price
Good location, good service and easy to walk area.
We had a great time holidays and really like this hotel cause it was in a middle of the beach and very com table to look around.

Miranda L.
Hong Kong
April 04, 2015
Good location, very nice staff
Good location (very close to the pier); Very nice staff; Breakfast buffet could be improve.
In general, the hotel is acceptable but the buffet can be further improve. We were stayed in the hotel for 3 nights but the food for the breakfast bufffet first has no change at all. Food varieties were exactly the same in all those 3 days. Overall, it was fine.

shai S.
March 27, 2015
worn, dated, unfriendly
location is pretty much all it has going for it
I stayed here once 7 years ago, and then again in January. The hotel is completely overpriced for what you get, but prices don't really match quality anywhere on these islands. The hotel is incredibly old and dated, and the staff are not overly organized or friendly. There is no wifi in the room which is disappointing. The best thing is the location, when you get off the boat walk to the main road turn right and then the hotel will be almost immediately there on the left down a bit of an alley. Although you can hear the beach party at night so it's not very quiet.

Tobias E.
March 26, 2015

Simon C.
United Kingdom
March 24, 2015
stayed in room 501 it had the best view
the views from the room were spectacular the best o can remember at any hotel 501/2 are the best. the closenest to the port amd the nightlife and restaurants
accommodation good quality but could dp with some tlc. views from top floors magnificent it really is picture postcard island. food is fine though you will want to eat out as there is so much choice. a good all round choice and reasonable value for money

Thomas J.
March 23, 2015
Great place on Phi Phi
Location, cost, and staff
Very comfortable staff extremely helpful and courteous