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Agoda Verified Reviews

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Very good

based on 4170 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.0
  • Location 9.2
  • Room Comfort/Standard 7.6
  • Staff Performance 7.6
  • Value for Money 7.4
  • Food/Dining 7.3

6.7 Joao F.
April 02, 2014
Good Stay
Phi Phi is the paradaise :) The Hotel is just ok ... Very expensive for thailand. Its a old hotel with great location ... 2 minutes from peer, 5 minutes to center :) Breakfast is ok ... Its a good hotel to stay ... just for sleep and have breakfast ... Hoteis in Phiphi are old, not so good and expensive ....

8.3 Emma B.
April 02, 2014
Location, pool and excellent staff
It was a good stay. You can't expect good value for your money on Koh Phi Phi because it is so expensive,

7.3 Conor H.
April 01, 2014
The hotel is very convenient with great room views
Besdide the ferry pier, shops restaurants but away from the noisy area
We enjoyed our stay and the convenience of the hotel. Breakfast was not great but sufficient. The room view from the second floor was good. The staff were friendly and helpfull.

8 Anna Y.
March 30, 2014
On a vacation with my husband.
Very nice hotel, but quite expensive. Nice small pool area, good breakfast, clean room. central location.

9 rebecca C.
United Kingdom
March 29, 2014
clean. central hotel,, nice pool
good breakfast,room size, comfortable
very nice staff, good location. clean rooms with a nice pool we enjoyed our stay and would reconmend

March 27, 2014
Good for the value but not really friendly staff.
Location, view and swimming pool.
The location is great. When you reach Phi Phi Pier, you will see from the there. However, do not expect much courtesy or friendly staff. The room are not new but are OK for the price, the location and the place you are.

5.7 Ann R.
March 25, 2014
Never again
Central location, friendly staff,
The location was perfect, just a few meters walking when you get of the boat. The hotel was very old and not well maintained. The rooms looked very old. The swimming pool was dirthy, even the showers at the pool. The breakfast was oke. The island Phi Phi was also very, very dirthy everywhere. We are never going back, because it was a great disappointmend. We had a trip to Maya Bay, also very dirthy, a 100 boats in the bay and about 1000 people on the beach. Don't go there, it is not wurth the trip.

5 Jane W.
March 24, 2014
Central hotel close to shopping and nightlife
Central location, close to restuarants and shops
The hotel is very basic but close to the shops and nightlife. I was staying with young kids and the noise and night from the beach parties went on until 3am. I was at the top level and I had the worse 2 nights sleep over my 3 week holiday at this location. It's good if you're staying out all night and want to be at those parties. The bathroom is basic and so is the breakfast. The view if ok. If you want relaxing beach holiday and some rest this hotel is not for you. If you want a place to rest your head between beach parties then this is perfect.

5.3 Raphael D.
March 23, 2014
Phi Phi Hotel
don't know
I booked a night here and the booking went through as the wrong night. WHen I showed up they told me there were no rooms free that night and that I couldn't change nights due to no availability. They laughed at my plight. I then booked another hotel. Then Agoda told late that night that they had rectified the booking and that I could stay there that night - too late obviously as I'd already paid for another hotel for the night. SO there had been rooms available obviously. I asked for it to be changed to the next night so we could stay there, but they told me that as I had "not shown up" to my stay I had forfeited my room and could no long er alter it.

4 Ruo C.
March 22, 2014
Horrible Staff
Really bad customer service who hanged down my phone when I called for help. Even when I wrote an email to the manager to highlight the issue, I did not get a reply.