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Recent customer comments

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Very good

based on 4183 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.0
  • Location 9.2
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.4
  • Food/Dining 7.3

nicholas F.
United Kingdom
April 24, 2014
Super friendly small hotel in perfect location
Friendly staff, easy access to transport, close to shops , restaurants and beach
The Phi Phi Hotel is easily spotted when arriving on a ferry at Phi Island and just a few steps away when coming off the boat. The – the hotel is well prepared for the arrival of ferries from Phuket or Krabi which all arrive around 1030 allowing an early check-in if rooms are ready or providing storage for luggage so early arrivals can get to one of the many nearby cafes. The welcome from staff is very friendly. The hotel has reliable wifi in the lobby and a good buffet breakfast selection. Rooms are clean and well equipped with free tea and coffee making , good TV service with plenty of sport, films and news, comfortable beds and hot showers. Phi Phi has no roads or cars and everything the holiday-maker needs is a short walk from the hotel. Room rates are low and offer excellent value for money. Check out is at 1100 but luggage storage is available until ferries depart around 2.00 p.m.

arjinder S.
United Kingdom
April 19, 2014
fantastic views
large,clean,quiet room.

Asa R.
April 18, 2014
Very satisfied with this hotel
Location, clean rooms & the breakfast
We had no expectations, but it was a clean and nice hotel. Got a room on the 5th floor, no elevator, but the view was nice :)

natthawan C.
April 14, 2014
Everything is good
Near the port, clean and comfortable

Marina S.
April 10, 2014
Good location, clean hotel but needs a lift
Location, clean, friendly
Very good stay, centrally located, friendly staff however carrying suitcases up stairs is a bit of problem. Needs a lift

Keren G.
April 10, 2014
Good for what it is.
Views from the rooms, price, location
We stayed here in Feb. 2014. We had been to PhiPhi before and knew we wanted to be close to the action. PhiPhi hotel is located right near the main walking streets, all the restaurants and also close to the beach. The best thing about this hotel was are the stunning views from the rooms. I would stay there again.

Kelly B.
United Kingdom
April 06, 2014
Ok hotel, clean but expensive for what you get
Location as in its close to everything but not too noisy
The hotel itself is fine, the rooms are clean but dated. I say clean quite loosely as there was a cockroach in the room but those things can happen anywhere. It's basic for the money you pay. This way probably one of the most expensive rooms for us in Thailand and probably the worst. The staff at reception are friendly but the pool is tiny and not particularly inviting. The hotel however given it's location is pretty quiet. We didn't have table sleeping. Phi phi itself, well this is my third visit,twice a long time ago as a back packer and now with my husband. It is what it is, party town but it's just getting dirtier and dirtier. We got a severe case of food poisioning from one of the restaurants. The sanitisation on the island is terrible. Also the beach is just disgusting now and this is because of tourists abusing it. Bottles everywhere and it's such a shame to see it like this. We went to long beach two days as it was much nicer but still a huge litter problem there.

Joao F.
April 02, 2014
Good Stay
Phi Phi is the paradaise :) The Hotel is just ok ... Very expensive for thailand. Its a old hotel with great location ... 2 minutes from peer, 5 minutes to center :) Breakfast is ok ... Its a good hotel to stay ... just for sleep and have breakfast ... Hoteis in Phiphi are old, not so good and expensive ....

Emma B.
April 02, 2014
Location, pool and excellent staff
It was a good stay. You can't expect good value for your money on Koh Phi Phi because it is so expensive,

Conor H.
April 01, 2014
The hotel is very convenient with great room views
Besdide the ferry pier, shops restaurants but away from the noisy area
We enjoyed our stay and the convenience of the hotel. Breakfast was not great but sufficient. The room view from the second floor was good. The staff were friendly and helpfull.