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Very good 7.3
Based on 3862 reviews

Recent customer comments

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Very good

based on 3862 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 7.1
  • Location 9.0
  • Room Comfort/Standard 7.0
  • Staff Performance 7.1
  • Value for Money 6.7
  • Food/Dining 7.1

Oskar M.
United States
August 14, 2015
Noisy Hotel + Rude Staff
Phi Phi Island Cabana Hotel

Tim H.
August 12, 2015
Deteriorated condition
quiet, yet close to the beach.
The staff was continuously trying to sell us tours from travel agencies on the outside. Apart from that, they were not forthcoming at all.

Alvin N.
August 09, 2015
Beautiful resorts next to the beach
Beautiful pool, Nice ocean view and good location
Love the poolside of the hotel, amazing view from my room. Staffs are overall great but the breakfast staffs are mostly moody especially the omellete lady chef who looked grumpy and unhappy. The restaurant needs to employ more employees that speak basic English because the breakfast staffs mostly couldnt make a good conversation with the customers.

Reuben G.
New Zealand
August 08, 2015
Great Stay in lovely location.
The location between the two beaches, pool and proximity to shopping
We had a great stay. The hotel may once have been 4 star, but is now quite tired. The beds are hard, there's no options with pillows, the towel rails in the bathrooms are falling off the wall and tiles around the pool cracked or missing... BUT, for what we paid we enjoyed our stay and if heading back to Phi Phi would stay again. The breakfast was good, the pool cool and clean, staff friendly, location great. That being said, I'd ask for a room on the ferry side of the island as the other beach has clubs that play LOUD music till early in the morning and the bass echos around the bay and it will keep you up unless you're used to sleeping with a lot of noise.

Ailbhe M.
August 07, 2015
Needs upgrading
The pool and view were amazing. luggage guy was great.
The hotel is definitely not a 4*. Breakfast was ok but if you wanted tuna it was in a tin and cheese slices were easy singles. The pool and view were amazing. The rooms and bathroom were very out dated and we were 3 females and got a camp bed for the 3rd bed. We booked well in advance 3 people but still only had twin beds and had to wait for the 3rd. No internet in room only by pool and reception.

Robert R.
August 06, 2015
poor staff
I've booked for 4 rooms, and only need 1 room to late check out because I and my all friends was haved a tour until 1.30 PM (The tour is from hotel tour desk).. I cannot haved it, until I talk to the manager and He gived 1 room to late check out. Only The Manager is freindly for us

Kranda S.
August 06, 2015
Good view
1.All staff are very friendly 2.Fantasktic view 3.It's very clean.
We were so happy to be here. All staff are very kind and friendly.

Russell S.
United Kingdom
August 06, 2015
Clean hotel in a great location with a great view.
Location, Swimming Pool, View
Wonderful hotel, right on the beach, great views if you can get room 2105 or nearby looks directly into the sea from your bed. Big swimming pool. 10 minute walk to the main scene only downside was the breakfeast nothing special, but it never is with these buffets.

Ashleigh H.
August 04, 2015
Group Travel
Location, Easy Access, On Beach
We were only their a couple of nights and that was enough. Good location - easy access from pier and perfection location for beach partys, main street, restaurants, etc.

shelley H.
August 02, 2015
the resort was very good.island was filthy
location. outlook onto the bay. staff were good
The resort was good. Phi phi was absolutely filthy. Overun by cats, vendors and rubbish. Food on the island was very disappointing. Very sad. Twenty five years ago it was magical