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Recent customer comments

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Very good

based on 3852 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 7.2
  • Location 9.0
  • Room Comfort/Standard 7.0
  • Staff Performance 7.1
  • Value for Money 6.7
  • Food/Dining 7.1

9 shelley H.
August 02, 2015
the resort was very good.island was filthy
location. outlook onto the bay. staff were good
The resort was good. Phi phi was absolutely filthy. Overun by cats, vendors and rubbish. Food on the island was very disappointing. Very sad. Twenty five years ago it was magical

6.3 Ailbhe M.
August 07, 2015
Needs upgrading
The pool and view were amazing. luggage guy was great.
The hotel is definitely not a 4*. Breakfast was ok but if you wanted tuna it was in a tin and cheese slices were easy singles. The pool and view were amazing. The rooms and bathroom were very out dated and we were 3 females and got a camp bed for the 3rd bed. We booked well in advance 3 people but still only had twin beds and had to wait for the 3rd. No internet in room only by pool and reception.

9.7 Kranda S.
August 06, 2015
Good view
1.All staff are very friendly 2.Fantasktic view 3.It's very clean.
We were so happy to be here. All staff are very kind and friendly.

9.3 dennis M.
United Kingdom
September 13, 2015
location beach pool
hotel is great that's the 4th time we've stayed there will always stay there when in Phi Phi

8.7 Kirreck H.
United States of America
July 28, 2015
Great Surpriise
Location, Beach, Style

5 Robert R.
August 06, 2015
poor staff
I've booked for 4 rooms, and only need 1 room to late check out because I and my all friends was haved a tour until 1.30 PM (The tour is from hotel tour desk).. I cannot haved it, until I talk to the manager and He gived 1 room to late check out. Only The Manager is freindly for us

4.3 Jessica T.
July 16, 2015
Pool is nice and location is good. The rooms have nice views as well.
Phi phi Cabana is in a great location and had a huge pool, with bay views from some of the rooms. However,The hotel looks as though it's falling apart and is incredibly dated. The air con didn't work well, so I had to request a fan. Our bed was rock hard which made it difficult to sleep and from about 6pm-2am all you can hear is the loud music and bass from the bars down the beach. Buffet breakfast was also average, particularly compared to other four start hotels we've been to. If you're coming as a group to party on the island and want some more affordable and nicer accommodation than what's on offer in phi phi town, then this is good. But otherwise I most likely wouldn't stay again.

6 Christopher G.
July 17, 2015
Phi Phi Island Cabana hotel resting on past glory
Location, view, ?
Our two night stay was fine in terms of location and access to other facilities, Tom Sai pier, etc. It's not a four star hotel, though it may have been at some time. The location and view are of course outstanding, but the hotel is in serious need of a renovation, particularly the rooms, musty, old fashioned bathrooms, broken tiles around the pool, all of these things detract from what could be a great hotel. The main buildings, with some renovation could still be very grand. The breakfast is very ordinary compared to other hotels in this price range, and if the hotel advertises free wifi, then it should be reliable. It was not during our stay, with many patrons coming to sit in the lobby just to check mail, make calls, etc. Because of where it is, this hotel is one we would stay at again, but mostly for the excellent location, and stunning views.

8.3 hermanus A.
South Africa
July 27, 2015
Good value for money
Comfortable rooms,location and good food
We enjoyed our stay very much. the hotel has an excellent location and the staff was good. The breakfast was good with a good variety of food. I can recommend this hotel.

7.3 anissa M.
July 17, 2015
should intriduce Thai pancake for breakfast..
very good