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Very good 7.3
Based on 3861 reviews

Recent customer comments

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Very good



based on 3861 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 7.1
  • Location 9.0
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for Money 6.7
  • Food/Dining 7.1

3 Ilana E.
Australia
January 17, 2014
Terrible -no hot shower water, incompetent staff
Nothing
Terrible - there was no hot water in the shower and very poor pressure. The cleaning ladies never brought enough towels for the number of guests in the room. The toilets could hardly flush. Internet was only available in the lobby and had to be purchased for $24 USD for 24 hours. Even then it was difficult to connect. The staff could hardly speak English and could never resolve any of our issues when we brought it up with them. There was no bar service at the pool. We also had to pay $150USD for a compulsory NYE dinner. This included a buffet dinner and some entertainment, but was still over priced and more expensive than a similar NYE dinner in Australia.

7.7 Kate D.
United Kingdom
January 14, 2014
Idyllic location but noisy at night
Beach front location, superb views
Almost everything about this hotel was perfect - location was amazing with superb views acorss the bay from the swimming pool and from our room balcony. The breakfast buffet had a good range of food and the staff were very friendly but not always the quickest in the beach bar! The only downside was that at night the music from the nightclubs on the other side of the bay - even thought they're almost a km away our room was facingt he bay and it kept us awake every night.

8 Rohan S.
Australia
January 08, 2014
A convienient place to stay. Clean and affordable.
the location, the standard of accomodation for the price and room location
Enjoyed the stay at the cabana but found it difficult to sleep on the bed. This was the only draw back from what was otherwise a good place to stay. The place echo's a bit down the corridor because of its open plan and doors can slam a bit. However all these things are trivial because the location of this place is the best on the island for families and couples that don't want to be amongst the mess. No long walk from pier to hotel. Cant go wrong for price.

7 Erik D.
Netherlands
January 07, 2014
Superb views, nice staff
Location upon the beach, service, swimmingpool
Very good, although we had to pay a lot of money for christmas dinner party. Unfortunately Agoda did not gave us the choice to skip this package and we stocked in a big buffet and poor entertainment. But OK, laying at the pool, with a view over Phi Phi made everything fine. By the way, this hotel was hit by the Tsunami and you still see some remarks of it. Look at you tube and you will get an impression.

4 TOMER E.
Israel
January 06, 2014
very crouded place. not a pice off mind place
location, beach, pool

8 Junaid B.
India
January 06, 2014
Comfortable
Close to the beach, Nice rooms, Private beach
We had a brief two day stay which was comfortable. My biggest concern with the hotel was that they did not offer free Internet. It would seem that one would get basics like Internet for free after paying for an expensive room. Or at least not charge outrageous charges for Internet.

5.3 Kumi M.
Japan
January 06, 2014
it was ok.
pool area, close to all shops, beach right behind pool
I understand that was highest season but I will never pay that amount for that room.

8 Maisie P.
Australia
January 06, 2014
Better than depicted on agoda and amazing location
location, pool, beach access
Great stay, excellent staff and room was comfortable enough. Would be nice if room had something to help with the mosquitos such as a mossie coil

7 Annica E.
Sweden
December 31, 2013
Only for teenagers!
Beach, clear oceanwater and pool
The hotel was nice and our room with connecting doors to our children was great. Nice big pool, really clear ocean water and the beach was nice, but very small. This Island is though only for teenagers and people around 20 years or so, at least all hotels around the pier. At night time two discos start from 7 pm to 4 am. It's so loud so it feels like you have the disco in your own living room and then the hotel is not even beside the discos. We couldn't sleep a single night and the whole family was exhausted of sleeplessness the day we checked out. And we're very used with loud noice! No, this Island and the hotels around the pier is for people who party at night time and sleep at day time, we left the Island to find another hotel where we could sleep at night!

7 Hannele L.
Finland
December 28, 2013
Nice view from the pool.
Nice pool area, Good location, Friendly Staff
It is a nice hotel to stay on PP but a little bit noisy at nighttime because of Beach Parties along the beach. But it is so in many locations on PP.