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Very good 7.3
Based on 3868 reviews

Recent customer comments

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Very good

based on 3868 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 7.1
  • Location 9.0
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for Money 6.7
  • Food/Dining 7.1

Bruno G.
United Kingdom
February 16, 2016
disco music damages the paradise
just the staff very nice but the hotel is to renew and it is impossible to sleep
not good, breakfast impossible, impossible to sleep till 3am cause the strongest disco music ever heard, very wet room

Wojtek M.
February 15, 2016
Grate hotel with long overdue renovation
Location, poolarea
Mixed feelings about this hotel, it was not a 4 star hotel now but we could see that it might have been some years ago. Seemed that the renovation if it should have been made some years ago to get the hotel updated to modern standards. Like for example the internet connection. Which was poor and only available in selected areas. You have to choose between a quiet room with poor view or have a nice see view with heavy music going ont until 2 in the morning from the beach parties. Breakfast was ok but not a 4 star. The pool waiters were chatty but not so for service and keeping the poolarea clean, Every day you had old cigarets and dirty glass laying around you. And addressing all the guests by "Mamas" and "Papas" did not give you a sincere feeling. The receptions staff was very friendly and helpful but as all the other personell the english was poor. And having SPA personal chatting and texting on their phones during the SPA sessions did not feel right. Food was good but with hefty pricing. The location of the hotel was great and the standard was ok but not 4 star.

Stefano C.
February 14, 2016
phi phi island during spring festival

Dheeraj M.
February 11, 2016
Good view from the hotel, Close to the Pier exit & good restaurant.
Not much to highlight but it an amazing view, very good pool and a descent restaurant. One night to a max of 2 nights can be done considering you will be spending on the beach and pool !!!

How W.
February 11, 2016
Nice stay 4 night
Found some bad comment at tripadvisor about tis hotel but tis hotel is not that bad.. our stay is enjoyable.. very near to everything.. swimming pool is gd.. room is gd 2..

shannon M.
United Kingdom
February 09, 2016
Fab hotel. Amazing location and friendly staff. Rooms could do with a little updating and tiles around the pool but apart from that everything was brilliant!

Warren B.
February 05, 2016
Bad smell roaches in bathroom mosquitoes in room
Not a four star a 3 star would stay at holiday inn again 😐

Meytal S.
February 04, 2016
Very good hotel but the rooms are a little bit old

Dawn P.
United States
February 03, 2016
Worst place
The pool and bay view
This hotel is not as it appears online. The pool and ocean views were amazing. But the staff were very rude, the room was a disaster from barely any lights to a hard bed to air conditioning that didn't really work and it smells like mildew and mold. And the bathroom was a hazard. We tried to get another room but they showed us rooms that were exactly the same. We ended up staying the night because we didn't know where else to stay and it was getting late. At night the bars and clubs had music playing so loud that we heard it and the bass from across the bay and it sounded like it was next door. And to make it worse, I was eaten alive by mosquitos in my sleep and we had killed some earlier in the day and to wake up having 15 mosquito bites and to find at least 5 more mosquitos in our room. We then went online and found another place to stay on the other side of the island. I couldn't be paid to stay in that hotel again.

Idan A.
February 03, 2016
The deluxe room is very basic
Location, price, pool
The location of the hotel is great, the deluxe room is too small and the water in the shower had a bad taste, beside this, the service was good