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Very good 7.3
Based on 3860 reviews

Recent customer comments

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Very good

based on 3860 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 7.1
  • Location 9.0
  • Room Comfort/Standard 7.0
  • Staff Performance 7.1
  • Value for Money 6.7
  • Food/Dining 7.1

6.7 Hyunjin P.
South Korea
July 13, 2012
Lovely view swimming pool
Good breakfast and close to pier
-Pros It is one of the biggest hotel in Phiphi and very close to beach. From the swimming pool you can enjoy lovely sea and beach view just like Maya Bay! And swimming pool was big enough to swim. When we went it was heavily raining but we still could enjoy swimming pool. Breakfast was excellent with many choices (approx 15different dishes) - Corns Staffs was not friendly and not very helpful but beside that nice place to stay. (* you would need to pay 120batt for an 1hour wifi which is doubled price from the outside Internet cafe)

4.3 david C.
July 13, 2012
over priced and dated
Location was the only pro
The location is great as many have said but this hotel is not worth the money. It is far too expensive. The rooms are very dated looking and the shower is not very nice or clean. You can hear the busy nught life easily also. The coridoors to the rooms are dark and dingy. This hotel is massive so there is no atmosphere and a very inpersonal feel. The pool was extremely dirty, and breakfast average. We were very disappointed as this was the most expensive of our thailand trip and definitely the worst. Look around at what the other hotels in phi phi are like before wasting money here!

9 Phoebe C.
July 12, 2012
Great location, service, faciilities, everything!
Pool area, View, Value for money, Location, Service
Stayed at this hotel for 3 nights with a friend. Someone came and took our bags from the pier and was a mere two minute walk. Absolutely loved everything about it, the location was fantastic, I have never seen a better pool area, which is directly on the beach with crystal clear waters. Clean rooms and fantastic service and we were able to walk to the nightlife within 15 minutes, or any restaurant within 10minutes

8.7 Johannes P.
South Africa
July 12, 2012
Lovely hotel, Useless Manager, unfriendly staff
Best location for family with older children
We enjoyed our stay but the staff attitude at this establishment can be contributed to the managers' limpwristed attitude towards service. I forgot an expensive item in our room when we left for the Holiday Inn in Patong(great friendly staff). On our arrival they tried five times to contact P.p.Cabana first by phone and then by email. The manager confirmed receiving my email but to this day, 8 days later, has not replied to my or the hotels' email.!! Do yourself a favour and ask the sour-faced waiter at breakfast for coffee! He must be the Manager with his bunch of the most unfriendly breakfast staff in the World!

3 Shiraz I.
July 11, 2012
old rotten hotel
the location is in the main city center but at night it gets dark around the hotel
i would not recommend anyone who is used to staying at 4 or 5 star hotel to stay at this sub standrad property. thsi hotel does not even have a iron or a laundry facility. you cannot eat pinaaple in you room as it will be a fine of 5000 bhat or about $140. You need to return your key card after your stay and if you lose it there is a fine of 500. bhat abt $4. plus they wont even issue you more than 2 key cards. luckily i had a delux room which was close to the lobby the standrad room which my friends had booked required you to walk at least 6 mins and at night the switched of the pool light which made it scarry. there were bats and lizards at night. the breakfast was truly like the hotel disgusting with a limited choise of eatables. the front desk staff could not dpeak good english.

5.3 Liesl W.
South Africa
July 09, 2012
Nice looking hotel but bad service
We had a lovely room with a beautiful view. But the service at this hotel was definitely not up to standard. All the staff were rude and unfriendly.

10 Alexander V.
United States
July 08, 2012
Beautiful hotel with a fantastic location
Clean, polite staff, amazing restuarant
This hotel is honeymoon-caliber stuff. Competes with some of the most romantic and beautiful places I've ever seen, but at a fraction of the cost. Really a nice getaway location. The hotel staff is very polite and attentive. They helped me plan a few trips off of Railay. I had a good time rock climbing and snorkeling. The restaurant I can't get over. We ate there 3 times and each time I thought I was eating at a 5 star restaurant. They had the best Thai food I ever ate. The western food was great too. I especially recommend ordering seafood since it's freshly caught locally. And the pizza was a real treat.

10 liang F.
July 08, 2012
Lovely hotel and service with a smile
Best location
It's easy to find and very close to the tongsai bay!The room is clean.

4 benjamin R.
United Kingdom
July 07, 2012
great hotel
right on the beach
nice hotel with nice rooms on the beach rooms were very clean and the service was very good staff always polite and helpful nothing too much trouble for them, swimming pool was perfect as was the setting,your close to lots of attractions , boat trips ect, nice relaxing place to stay

8.3 Bernardita L.
July 07, 2012
Excelent Buffet Breakfast, great location
big pool, great location!
It was one of the best hotel in the island, with good acomodations, great buffet continental breakfast, big swiming pool and good location (near the pear from one side and near the beach. I would highly recommend this hotel in phi phi.