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Very good 7.3
Based on 3862 reviews

Agoda Verified Reviews

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Very good

based on 3862 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 7.1
  • Location 9.0
  • Room Comfort/Standard 7.0
  • Staff Performance 7.1
  • Value for Money 6.7
  • Food/Dining 7.1

8.8 Scott E.
United States
May 08, 2016
Great stay!
A little pricey, but the location of the hotel is PERFECT for Phi Phi and close to everything. The pool water temperature was very warm and we had to go into the bay water to be cooler. However, the view from the lounge chairs by the pool overlooking the bay is absolutely breathtaking and one of the best views of my life. Would recommend this hotel to my friends and family.

5.6 farhan M.
May 07, 2016
old hotel
the room was very old and the air codition was really bad

4.4 Kay B.
United Kingdom
May 07, 2016
The location and pool area is great. The hotel rooms especially the bathrooms need serious upgrading.

6.8 Peter S.
May 04, 2016
Acceptable accommodation
Good compared to others.

8.8 Peter L.
May 02, 2016
Wonderful upgrade
Moved to this magnificent hotel after having to check out of Charlie. Top class establishment

2.4 Kambiz S.
May 01, 2016
Smells so bad
Rooms smells so bad. You can find better hotel for cheaper prices.

7.6 Dion B.
April 27, 2016
Awesome Location
This location is perfect for families. It's so close to the boats, shops, restaurants and busy streets ... and it's just (only) far enough away from the bass beats of the clubs. You can still hear it at night, but easy to sleep. The rooms are truly dated and tired. Every detail is worn and shows years or use a patching up. Our room was in very poor condition ... in particular, there are no fans in the rooms we had and almost no lighting ... very dark in the evenings. The pool was awesome and in great condition and the staff were wonderful. We loved the location, but didn't enjoy the room at all.

6.8 Tali G.
April 18, 2016
Staff not helpfull at all. Excelente location. No wi fii in the rooms

6.4 jenny B.
United States
April 18, 2016
Was ok
Staff was nice but overall OK!

2.8 Robin C.
United States
April 16, 2016
Ko Poo Poo
I'm sorry to say it, but this place was a dump. The price should literally be half of what it is and then I might not feel so ripped off. The rooms smell like mold so badly. Our family moved once to a new room but that one smelled like mold as well. I suspect that the air-conditioning is contrived, and is maybe a swamp cooler. There was mold on my sheets, black. Mold in bathrooms. Bathrooms so small. The staff was a mix of very friendly and helpful to very annoyed and irritated with our complaints. I just don't think it makes sense to pay over $100 for any room that is stinky. The pool would have been a nice relief from the heat, but while we were in the pool, someone took a crap. The person on duty just quietly picked it up and threw it away, didn't alert the other swimmers of what had happened. That was the last straw for us, and we checked out early. I would recommend that you find other accommodations in Phi Phi.