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2015
Excellent 8.7
Based on 1925 reviews

Recent customer comments

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Excellent



based on 1925 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 8.8
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

8.4 Adeel R.
Pakistan
June 01, 2016
Relaxing
Resort is amazing for couples or anyone looking for a relaxing chilled out time off to de-stress. The spa is phenomenal, the beach amazing (never seen a more spectacularly beautiful beach) and the ambience is great. But not happening if you're looking for parties and a happening nightlife.

8.8 Lindsey B.
United States
May 31, 2016
Peaceful place
First of all, we came in the wrong season! Be sure you research the weather because storms can make travel pretty scary. The resort was beautiful, our room was perfect, the bathroom is enormous, and the staff are friendly. The buffet dinner and market night with dancing was crazy expensive and the worst food we had our entire stay. The village is cute behind the hotel....we found we got bored here after a couple of days and moved to Tonsai bay to shop and watch thai fighting at one of the bars. It was much more entertaining, while the rooms over there weren't as nice. It definitely depends on what you are looking for.

7.6 Juanita A.
Malaysia
May 31, 2016
Private and Cosy
Unfortunately it rained the 3 nights we were there and Agoda messed up my booking on the breakfast. I booked including breakfast but I was informed differently when I arrived. Dissapointing but overall nice place.

6.4 Michelle C.
United States
May 30, 2016
Better options out there
I spent a few nights at the island village beah resort. Although the location is lovely and the rooms are clean, I was overall disappointed with the resort. Overall I found the staff to be unhelpful and did a poor job of hiding their dissatisfaction with their job. General procedures of the hotel and communication were poor. I wont go back. There are hundreds of hotels out there with great views- many for less. I would suggest looking at other options with better service. But if you do decide this is the place you must go, make sure you plan to stay there for an extended period because transport from Phuket to the Resort will take you at minimum 4 hours.

7.2 IRMAK D.
Turkey
May 20, 2016
Best vacation place for your holiday
Fantastic ocean wiew comfortable bungalows

7.6 Salvador T.
United States
May 17, 2016
Great Location
The location and the beach are outstanding. Once you get to the pier, you need to take another 20 minute canoe ride to reach this resort. They welcome you with a cold towel and a pina colada. We stayed at the hillside pool villa which had an amazing view and of course the pool with jets. The rooms were nice but everything looks and feels very outdated. The cleanliness of the room could be better for being the best hotel on the island. Beware, there are a lot of bugs in the room and outside of course. If you book the villa, do take note that the only way to get to your room and back down is via a golf cart. This takes the hotel anywhere between 5-10 minutes each way. The facility has several good restaurants and bars. The pool has a swim up bar that serves good drinks. We ordered in room breakfast while we were they are it arrived 30-45 minutes late every single time. This was a huge inconvenience since our tours and departures were all scheduled. Overall, this place is AMAZING!

9.6 mark L.
United Kingdom
May 16, 2016
great place
was one of the best resorts. I have ever stayed..

9.2 Christopher N.
United Kingdom
May 16, 2016
Great hotel, probably the best on the island
•views were great, we had a beach front view cabin • restaurants and food were good •spa and massages were good • staff were very friendly and helpful •several different days trips and diving on offer. • the pool and pool bar was very good • a very relaxing and beautiful location and I would recommend this hotel as a place to stay in phi phi.

9.6 Emma H.
New Zealand
May 15, 2016
A paradise
This place is just beautiful! The half day longtail tour was well worth the money paid. Our driver was excellent. Loved every moment.

8.8 Anibal H.
Chile
May 15, 2016
Nice honeymoon stay
We had a very nice stay here, highly recommendable!!!! Just take into account that the rooms are definetly not a 5 star hotel, thery are more a 4 star hotel like