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Excellent 8.1
Based on 1805 reviews

Recent customer comments

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Excellent



based on 1805 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.8
  • Location 9.1
  • Room Comfort/Standard 8.0
  • Staff Performance 7.9
  • Value for Money 7.7
  • Food/Dining 7.5

8.3 Manuel V.
Spain
May 19, 2015
A great hotel with no elevator.
The best three things in order are: 1) Location, 2) Food/breakfast, 3) General look of the hotel
The hotel is really well located on the beach, and also in respect to the whole Aonang area, this is the best point in favour. Also the quality and variety of the food served at breakfast. The open air lounge for dinning and having breakfast. The worse thing is that there is NO ELEVATOR in all the hotel. So you have to take this is serious consideration, if you are an older person or you travel with big luggage. You have to do all by the stairs, and the hotel buildings have 3 floors at least. Also the hotel was probably built maybe more that 15-20 years ago. Everything is in perfect conditions but you seen in many places in the room the past of time.

9.7 Ronald A.
United States
May 19, 2015
great location on Aonang beach
location, location, location

10 Moses M.
Singapore
May 18, 2015
Good stay and awesome
Everything is good for me. Big pool, good food and near beach.
Need to bring mosquito repellant.

6 GUO M.
China
May 17, 2015
nice location
location、staff、quite
worth the price

10 GUO M.
China
May 17, 2015
good location nice service
good location nice service
good location nice servicegood location nice servicegood location nice servicegood location nice servicegood location nice service

6.3 Jason C.
United States
May 16, 2015
Good place close to the beach.
Location. Room. Pool.
Nice stay. Quiet. Spacious, clean room. Staff were ok.

9 valerie C.
Singapore
May 15, 2015
Our stay was great overall. good location.
The hotel management surprised me with a Birthday cake whilst we were out. thoughtful of them.

8 Laura J.
United Kingdom
May 11, 2015
Excellent service, nice hotel on the whole
1) staff - really friendly and always keen to help; 2) location - though we weren't fans of Ao Nang, if you do choose to holiday there, this hotel is well located; 3) Food was good.
We arrived at Aonang after having been on Railay Bay for a few days. In comparison, Ao Nang is a much busier place, not half as pretty, and a very different kind of atmosphere which wasn't really for us. The beach was long and clean, and there were lots of restaurants / bars and massage places, but after 1 night, we didn't feel that there was much variety in Ao Nang and much preferred Railay, where there was probably actually less variety, but it was prettier and felt more special. The location aside, the hotel itself was good. We arrived there earlier than the afternoon check-in required, but were immediately given towels and invited to use the pool / other facilities until our room was ready, and our luggage was taken to a secure place. The pools were both looking a little tired - the sun loungers were shabby, and some things were broken, like the showers for the pool (2 of them were broken). However, the pools were both large, and seemed clean. The hotel inside was good - everything was in good working order and modern and clean in our hotel room. The room was cleaned properly each day we were there. The breakfast had a very wide range of both Asian and European dishes - something for everyone. We ordered room service a few times and the food was excellent. The best thing about the hotel was the staff who were really great and so friendly and helpful as well as being extremely efficient. The service was great. We also used the beach massage service which is part of the hotel and v.good value. It was so relaxing I had a foot massage every day we were there. All in all, it was a good experience at this hotel.

8 Armin H.
Austria
May 07, 2015
Great Location. Aging a bit
Location. Front Office Staff. Clean nice Garden.
Pleasant. Staff helpful and friendly, especially FO. Great location. Clean pool and garden. Please teach some male service staff to say Good Morning, smile and lift their worn shoes off the ground when walking around. Shower curtains need more frequent washing. Breakfast short of 4-star quality. Dump the oldest sunbeds - they add bad taste to otherwise nice poolscape.

8.3 PUTERI M.
Malaysia
May 05, 2015
Good place to stay near beach and town
Best location, clean and nice view
Suitable location near town and beautiful beach