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Centara Grand Beach Resort & Villas

396-396/1 Moo 2, Ao Nang, Krabi, Thailand

Excellent 8.2
Based on 1489 reviews

Recent customer comments

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Excellent



based on 1489 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.5
  • Location 8.4
  • Room Comfort/Standard 8.5
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 7.9

JINJU K.
South Korea
June 03, 2016
Good location, but not the best
Location wise, it is beautiful and well built hotel. However, never book the pool villa here, near the swimming pool with full of talkative people. You will not experience a peaceful time. Luckily hotel helped us to move to the side room, but we had to wait around 2hours at the lobby. And no one replied us about our special request, so we needed to call them. Do not expect prompt service from this hotel.

LO M.
China
June 01, 2016
poor transfer
The arrival and departure is good as it will give the priority to the resident check in and out but very inconvenience when u need to go out, since the whole hotel got only one speed boat and one hr per secession and sometimes it may be cancel due to bad weather. lucky is still can walk pass monkey trail, at lease speed boat not the only way to leave the hotel.

Poay W.
Malaysia
May 31, 2016
accessibility
it should highlight and have a warning in the booking page on the fact that the hotel can only be accessed via boat as my parents are in their 70s to travel on small boat and onto the jetty with plastic floats that are very unstable due to the wave current is really horrible. Really bad experience and please highlight this fact so that people who can't travel on small little boats that can't even withstand even mild waves are dangerous and what's more if the current is a bit stronger. Really horrifying experience. The mosquitoes in the rooms are another very disturbing too. No repellent was given and no warning. Rooms are not clean, the restaurants are over charging. just horrible. staff are ok though but overall really not going to recommend this to anyone at all.

Ruby H.
Australia
May 29, 2016
Loved it!!!
Just special, loved it even in the rain.

Gautam G.
United Kingdom
May 28, 2016
Shabby hotel and staff but picturesque view.
Not impressed with the check in staff or any of the staff really apart from those at the bar and in the Thai Restaurant. Room was old and tatty, full of mosquitos and had broken doors, mozi nets and locking mechanisms. Location was private as you needed a private boat on and off the island but that was more of a nuisance than a privacy benefit. Had to pre book to use the boat or wait to see if you were lucky enough to get on the next available boat with no indication of if you were right until the point they are about to depart. Makes arranging excursion tours difficult as if theres bad waves and the boat is delayed you will miss your pick up from the pickup point at the pier and still be charged for your excursion trip. Beach offered a lovely view however and it was impressive view.

Salinawati S.
Malaysia
May 25, 2016
superb!
we love Centara Grand Krabi so so sooo much! we'll be back :)

FA Z.
Singapore
May 24, 2016
Manager is good
He is help to plan my night dinner. Thanks for his help.

Jesse P.
United States
May 22, 2016
Awesome honeymoon!
Best resort we stayed in Thailand! Very clean and modern with friendly staff! Amazing views! 5 star!

Rasidah W.
Singapore
May 19, 2016
A piece of heaven in Ao Nang
It was a beautiful and scenic place to stay and immerse in. The only downside was that whenever you need to go out of the place, you need to book a ferry out within the scheduled time. If you don't you may not have a place in the ferry and will be stuck in the hotel permises. Alternatively, you can take a monkey trail out of Ao Nang but mind you, it is for the fit. I was panting my a** off once i got off the trail after a good 10 mins but (dang!) there was another 10 mins of walk to reach the ao nang district. The stay was a good workout for me and my hubby with especially having the room uphill. The staff was exremely helpful and friendly and tried to accomodate to our needs to halal food options (although there was none) as it was very limited for us to dine in the hotel. The lotus restaurant served fantastic food and we enjoyed ourselves. Didnt get a chance at the spa there as again it was fully booked so had to seek elsewhere. If bringing kids, the villas will be a good option as it is nearer to the hotel facilities. Wouldnt bring infants though as it can quite dangerous to commute via the ferry and plus having monkeys around even in the rooms. Our last day at the resort, we had one monkey scooting off with our coke bottle which we left st the balcony the nught before.

Karsten F.
Germany
May 15, 2016
relaxed
Great place, great food, only minus was very late information whether late check out was possible or not