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Very good 7.8
Based on 4349 reviews

Recent customer comments

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Very good

based on 4349 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.5
  • Food/Dining 7.5

Tessa M.
United States
January 24, 2013
Beautiful location, clean, good food!
Views, activities, food, pool. Privacy cottages were wonderful and clean.
We stayed in the Privacy cottages and they were wonderful and clean. Our room didn't have a working a/c at first...but they fixed it right away. Very friendly and helpful staff. Welcome drink. Great place with amazing views. Breakfast was delicious and plentiful.

January 24, 2013
Lovely setting and very good service.
Setting, pools, friendly staff.
We used the airport transfer service both ways and it worked flawlessly. Food at the restaurant was just OK and should have been better given the relatively high prices. The rooms were spacious and comfortable but needed a little maintenance(safe was not attached to cabinet)and more thorough cleaning(the glass doors to the bathroom were not clean). The air con worked very well.

Katarzyna M.
United States
January 22, 2013
Good place to stay in Railay!
We enjoyed our stay at Railay Bay Resort and Spa. The location could not get much better. We would recommend the restaurant within the resort. The food was delicious and not too expensive. Have fun!

Lee R.
January 22, 2013
Great hotel with beautiful scene
Nice beach and view
The hotel service is good,food also nice just the transport to the hotel is terrible.

Pranay A.
January 21, 2013
Great hotel with helpful staff
Location.. Railey west is the best and its located right on the beach.
The rooms are excellent. We stayed in privacy cottage with private jacuzzi and it was great fun. The beach spa was very nice my wife loved it. The food is also pretty decent.

Pamela W.
United States
January 21, 2013
Great Hotel on a wonderful beach
Location and large rooms
I've stayed at Railay Bay several times and keep coming back. It's in a great location and has the best pool overlooking the beach in all of Railay

Aleena P.
January 21, 2013
wonderful hotel with great service next to beach
outdoor jucuzzi
we stayed at the cottage. Wonderful stay. Rooms were spacious and not far from the ocean.

alan B.
United Kingdom
January 21, 2013
Fantastic location on one of the best beaches
Right on the beach so a very laid-back stay
Overall feel of the place was that it felt unkempt. There was a lot of noise and mess coming from the hotel being built next door and that also generated a lot of noise on the beach as heavy machinery was going back and forth. This definitely detracted from our stay. This was our 2nd stay here and it felt standards ahd slipped since the two years previously. It has such a wonderful position that it was a shame not everything was better presented. eg The garden areas were untidy. Rubbish left at the rear pool was still there two days later.

Mara S.
United Kingdom
January 20, 2013
Lovely rooms and amazing location
Location, and affordable luxury
We have stayed in Thailand before, so were a little concerned about the cost of the chalet, but since we wanted a holiday to relax with no stress, we thought we would take the chance. How glad we were. Service was great, from the pickup at krabi airport and the transport to and from Railay, to the electric buggies that took ous and our luggage to our rooms, and the staff in all areas were very courteous, polite and efficient, if a little shy. (sometimes we had to smile at them first The chalet was amazing, everything we needed, including fridge, AC, slippers, robes, beachmat, beach bag and even a torch! En suite wc, shower and also bath with a second shower. Beds were slightly hard, but OK for me. Breakfast buffet was extremely good, lots of choice, Meals and drinks on site were more expensive than other places in the area. The resort fits between Railay East and West Beaches, so easy access to both. The restaurant directly overlooks the beach. Lovely views over breakfast.

Bernd S.
January 19, 2013
Great location, difficult to get to.
Perfect location to view the stunning Andaman See.
We enjoyed our stay overall but there are many things that could make it a whole lot more enjoyable. We tried to email the Resort to arrange transport several times but received no replies, we arrived at Krabi at 8pm and understood that it advisable to make prior arrangements for late arrivals. In the end we had to arrange it through an Bangkok agent. Our friends arrived the next morning without prior transport arrangement and got soaking wet to get on and off the boat, the Resort offered no help on arrival and had to drag their bags 150m through the sand. The pool area facing the beach is too small for the number of guest with all deck chairs reserved by 7-8am. The bed and pillows in our privacy cottage were very hard and uncomfortable. The restaurant served some of the best food on west Railay, which has 3 other restaurants 2 of which are run by Muslims and therefore are dry and one expensive upmarket resort that will only serve when not booked by their own guests. Despite all this the location and scenery makes up for many of the shortcomings.