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2015
Very good 7.8
Based on 4350 reviews

Recent customer comments

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Very good



based on 4350 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.5
  • Food/Dining 7.5

Pallraj A.
Malaysia
October 28, 2014
The room was not clean and 3 bee became two
location
The entire experience was not pleasant. The smell in the bathroom was horrible. The room was dirty. We took a private villa for 4 person and paid premium but got 2 single bed with additional bed being put in to squeeze everything. Staff was not pleasant except for bell man. We would not recommend it to anyone except for the location which is the best.

victoria O.
United States
October 28, 2014
half term
location location location
This Hotel is very run down and need lots of tlc. The swimming pool is in a lovely location to the sea and a great place to sit and enjoy the day. The bar/snack staff for the pool are terribly slow and have no idea how to service the customers. The food was just ok. Overall the staff was friendly but seemed a bit slow moving at times. With saying that our a/c wasnt working and it did get fixed in a timely manner. The small pool/tub outside the private rooms are in bad condition and didnt run properly. Internet is slow. Best thing about this hotel is the location to both west and east Railay. there are lots of outside places to eat and lots of fun bars on east side. But the mini marts are all double the price of any 7/11 in bangkok. So it was a bit of a shock picking up snacks and drinks. I would not stay in this hotel again.. there are plenty of new hotels being open and its just a small distant to the nice beach of the west side.

kah T.
Singapore
October 27, 2014
nice private room
near the end of the beach.. cottage room is quite private... nice to stay
Great

Jean C.
France
October 27, 2014
Perfect location, you need to pay for that
Location, room size, private cottage
Overall very nice, please just bear in mind that the hotel is across Railay East and West and you might end up far from the nice beach (West) depending on the room you book (the more expensive, the closer, quite intuitively)

Maureen Q.
United States
October 26, 2014
Overpriced, not worth the money
Location, size, personal entry
Ok. It was clean and smack dab in the middle, but WAY overpriced and some of the staff tried to scam me on my transport to Krabi airport!

Matthew N.
Singapore
October 26, 2014
Villa
Villa
Great. Love the privacy and out door pool

nancy R.
United States
October 25, 2014
nice beach and beautiful sunset
beach, views, staff
One thing the hotel should tell you is that you need to take a water taxi to get to the resort. I had no idea and neither did many other guests. You need to dress accordingly! If the hotel does not coordinate your transportation from the airport to the resort you can expect to get wet and muddy. The only other issue is if you want to go anywhere you have to pay for a water taxi to and from the resort. Staff is very nice and location is beautiful. The sunset is the best. Even a pack of Monkeys roam thru the resort. Many places to rock climb. Message facility was very good!

Dita A.
Indonesia
October 23, 2014
Wonderful vacation
Great hotel, great staff, great view

Dita A.
Indonesia
October 23, 2014
Great hotel, great staff, great view
Great hotel, great staff, great view
Booked by Agoda

DOMNICK D.
United States
October 22, 2014
One of our favourite beach hotels
great location, two lovely pools, friendly and attentive staff
We first stayed here in 2006, and this was our first return in the intervening 8 years. We decided to take a chance and come in mid October (the end of the rainy season) and it was perfect - quite and relaxing, with enough cloud and rain to cool us down without disrupting our holiday in any way. The resort has been upgraded since our previous stay; they extended the restaurant, added a second pool at the back and a wider range of room types. So we got to fall in love with it all over again! The staff are very friendly, the breakfast was great, the lunch and dinner menu extensive - so we had most of our meals there. We stayed in a privacy cottage which was lovely, a really good size and well maintained. A few things were slightly less than perfect; the air air-con stopped cooling the room one evening, though they were quick to fix it when we called to report it. Also the outside Jacuzzi had no way to fill aside from the tedious process of using an external shower - which would have required standing and holding it for at least an hour, so we didn't bother. We will definitely come back - probably again in the off season when the rooms can be had for very reasonable prices.