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Very good 7.7
Based on 1534 reviews

Recent customer comments

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Very good



based on 1534 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.0
  • Service 7.7
  • Value for Money 7.8
  • Food/Dining 7.0
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Beng O.
Singapore
December 01, 2015
Value for money hotel
Given the rate for this hotel, it was really worth the value. The hotel is relatively new and well maintained. The location is quite accessible to most attraction. Two swimming pools.
We enjoyed our stay at this hotel. The kids love the pools, especially the one at the roof top. Room was spacious and nice poster bed.

Siiri T.
Estonia
December 01, 2015
Not clean
Great transfer to the hotel, location
Not clean enough - hairs on the floor, sand on sheats. Worn out. Construction noise from nearby.

liza S.
Australia
November 30, 2015
Amazing complex and outstanding service
location cleanliness service
Amazing complex with outstanding service from the minute you arrive you are greeted by passionate staff who welcome you with a grape juice, and fresh hand towel. We even got a free upgrade. The complex is very clean and staff will go above and beyond to ensure that you are happy.

Natalie P.
United States
November 30, 2015
Not too great, not the worst
Location, Pool, Breakfast Buffet
This hotel has two sections, one with the original, older hotel rooms and one with the new updated rooms. From the pictures on the website we were under the impression that this hotel was new; not the case. We paid close to $80 a night and we thought we were going to get luxury. The bellhop took our bags and walked us what felt like forever to the end of the old part of the hotel. The room was not great but it was also not the renovated hotel room I was expecting. We decided to stay another night in Railay so we booked another night since it was not the worst and this time we got an upgraded room in the renovated section. We were much more pleased to be staying in these rooms and for the small extra amount of money it was worth it. However we did have some issues were there was an overwhelming burning smell coming from the AC, we called maintenance and they sent him over with some incense.. eventually we got used to the smell but woke up in the morning with the bad smell taste in my mouth

Paralee P.
Thailand
November 29, 2015
Convenient location. Average, functional facility
Location, superior balcony view

Andreas L.
Singapore
November 20, 2015
Good value for the money
Location, Price, Pool
It was okay, no wifi in the room was a big minus for me as I could not do work in the room. There was only reception in the lobby and by the pool. Great location and good value for the money, a solid hotel if you want to leave your phone and laptop when you go on vacation

Isaac J.
United States
November 19, 2015
Better options
Location and pool
There are better options in my mind. Hotel is nice, but if you are in the further buildings such as us, building six, you have a long walk to the beach. Railay is incredible, but unfortunately 2 of our 4 days were ruined by horrible food poisoning, fever, feeling like we might never be better etc. Can't say for sure we got it from the hotel, but it has a 50% chance along with another restuarant. I tend to think it was the breakfast buffet, but obviously can't say for sure. Hotel is perfectly good otherwise, though I would spend a little more and get on west next time.

Natalja B.
Ireland
November 18, 2015
Great stat!
Swimming pools, breakfast, cleanliness
Great resort! Two amazing pools. Would recommend to everyone who is looking for relaxing getaway. You wont find busy bars in Railay its more of a quiet gem in the jungles!

Sofia K.
United States
November 16, 2015
Great Value, Good Location, Nice rooms
The rooms felt luxurious and clean, we got a good deal on agora making the room a great value for what the hotel had to offer (i.e. Good location, 2 nice pools, fitness center, average breakf buffet)
We had a great 3 day stay at the Railay Princess -- we loved the convenient location to both beaches and the stunning views from the swimming pool. Rooms were spacious, immaculate, and have bathtubs - a nice treat! Definitely recommend this spot!

Rizal I.
Singapore
November 14, 2015
Value for money and beautiful beach around
Food,the view and the friendly staff
Wonderful stay there and and enjoy all the food especially seafood worth the money and it cheap