arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 1977 reviews

Recent customer comments

Filter by traveler type
Very good



based on 1977 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.3
  • Location 9.1
  • Room Comfort/Standard 7.8
  • Service 7.3
  • Value for Money 7.5
  • Food/Dining 6.8

william B.
Canada
March 16, 2015
great location
location, beach, view
stay was great staff were accommodating . recommend arranging transfer from airport with hotel.

Gajic A.
Switzerland
March 15, 2015
Great location, laundey cheater!
location, location, cleanless...
they cheat us with the laundry. First the cashier tries to get 1000 more an then after we leaving...we realize, that the shirt (levis) and tshirt we miss... Hmmmm But great and clean location...

Allen N.
Canada
March 15, 2015
Comfortable and Clean
Location, Sunset, Location
Overall the stay was very good. We had a couple of small communication problems when we were making our airport transfer booking (Used Agoda and not to happy with there performance) anyway we emailed the hotel a couple of times and it took a couple of days to get a reply. In all everything worked out well and not really a big problem. The location is fantastic and the facility has a very nice pool. Unfortunately there is no bar service at this hotel due to the muslim religion but not that much of a problem as you can walk down the beach 100 meters and there is a great little bar. Buffet breakfast was not overly fantastic however this is a 3 star facility!! We were not that impressed with t he dinner menu and found several small local restaurants serving fresh sea food and great thai food at a much better price. We actually perfer to visit the local venues rather than the resorts for our meals. Good value for the money, clean and fairly well maintained.

Oana A.
Romania
March 14, 2015
Food poisoning
Location
We stayed here for 2 nights and it has been the most unpleasant stay throughout our 3 weeks holiday. My partner got food poisoning from eating at the hotel's restaurant. We did not eat all day and then he got sick after having his meal here, so have have no doubt that the spaghetti carbonara he had here has caused him to be in bed for 2 days. The comfort and standard of the accommodation were much below expectations. We have paid for a room which was allegedly discounted 50%. We arrived to find a basic room, with frayed towels and views over a building site and the air conditioning units. Having looked at other hotels in this area, a much better hotel could be found for a fraction of this price. This complex is enormous, with massive blocks of flats and it was our impression that our comfort and wellbeing was not their priority, but rather making a profit. The hotel has a tiny pool which is cloudy and uninviting and it is very difficult to find available chairs at any time of the day. Location is good, but in the noisy area with boats and day trippers. This hotel does not serve alcohol and it does not go out of its way to make your stay pleasant in any way. The breakfast is very basic and if you go towards the end, food will run out. The general appearance and presentation of this oversized hotel, the surroundings and food are disappointing and not good value value for money. This is mass tourism gone wrong. Not recommended.

Harold K.
United States
March 14, 2015
Great views
The pool, location and easy access to everything

Anton C.
Canada
March 13, 2015
very nice
location, comfort, food
the place is very nice. great beach. nice pool. enough sun and shade. good food. surrounding area fun.

justine S.
South Africa
March 13, 2015
Beautiful place!
Location, comfy rooms
Wen enjoyed our stay! We loved the rooms and the hotel, but found the service and staff to be a little lacking in hospitality... But the location and the beautiful beach made up for that. It's a little pricey, but worth it if relaxing is what you want to do!

Chodok L.
Thailand
March 10, 2015
Very good hotel
Good Price Good Location Good Service
I think this hotel is very good for all the condition. Nothing to complain about this hotel. Hope to stay in this hotel again.

Pongsapon S.
Thailand
March 08, 2015
Valuable!!
Best location, Wide variety of hotel facilities, Comfortable
It was a great time staying in this hotel. Great location, quiet beach, and nice staff. I absolutely come back here again.

Carolyn B.
United States
March 07, 2015
Amazing
location on railay beach, clean, friendly and attentive staff
the hotel is located right on the beach, the only thing that the description doesn't mention is that Railay beach is only accessible by long tail boat-- so be prepared to lift your luggage in and out of a longtail boat --- still would recommend staying here-- the beach is gorgeous and the hotel is super clean and comfortable