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Excellent 8.2
Based on 2906 reviews

Recent customer comments

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Excellent



based on 2906 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.8

Jacqueline C.
Australia
November 17, 2013
Nice hotel with great pools, good food choices
Pools, food, location
Staff were nice and friendly, I got a room upgrade to a suite without asking which was lovely, breakfast was great, the noodle cart by the pool was one of the best meals I had, there was a variety of restaurants and bars, everything was clean, the location was great.

Donald T.
United States
November 14, 2013
Mixed Emotions! Great hotel, lousy communication.
The best things were as follows: 1) the security was outstanding. They did there job and were friendly about it. 2) The hotel was very beautiful. 3) The pools are outstanding.
I enjoyed most everything about this hotel, except the location was a little out of the way compared to most other hotels. The sois (streets are numbered from 1-15). This hotel is near soi 1. Also, being a solo traveler, Pattaya is known for it's night life. So imagine my surprise when I brought a guest back to my room and I was charged 1000 baht (approximately $30 US) for an extra guest. I was disappointed as I paid for a double occupancy and I was never warned of this charge upon booking or at check in. I tried to reason with the staff, however it was not negotiable. I do not recommend this hotel if you are a solo traveler, however if you are a family or couple, then it is a nice hotel.

Keith B.
United Kingdom
November 14, 2013
Stayed a few times always worth the visit
clean,location,friendly staff
Stayed a few times never dissapointed always comes up to standard

Dashpuntsag K.
Mongolia
November 13, 2013
Easy access to beach
Close to beach
The hotel is close to beach and easy to travel with tuk tuk.

Dr S.
Australia
November 07, 2013
Pleasant
Swimming pools and Kids Club
Very good. No complaints. I wouldn't dine there far too expensive for Pattaya.

Khaled T.
Jordan
November 04, 2013
Nice Hotel. Bad rooms in the garden wing
Pools. Location and staff
The hotel is nice. Garden wing rooms are old and need renovation.

Rodmarc U.
Philippines
November 04, 2013
Excellent hotel
Comfortable, good breakfast, nice location
Excellent stay. Will stay again for sure. Even the service was 5star

Keith B.
United Kingdom
November 02, 2013
As always comfortable stay
Clean,service,location
Stayed here a few times always suits me good location nice hotel

Keith B.
United Kingdom
November 02, 2013
Well located,clean and comfortable
Clean,location,service
Pleasant stay always friendly welcome,Good location easy access with many baht buses passing.

Naranon L.
Thailand
October 30, 2013
“Really nice!”
Large room, great breakfast and friendly staff
The Amari Orchid is lovely. I loved the building, the pools, its location and the quick service. Rooms were quiet, very clean and comfortable. I would there again.