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Excellent 8.2
Based on 2927 reviews

Recent customer comments

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Excellent



based on 2927 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.8

Stuart T.
New Zealand
November 26, 2013
Nice Hotel at Decent Price
Clean, Spacious and Cool
Initially went to the wrong wing - there are 2 hotels on the site. We had a buggy ride to the correct wing (Orchid). The staff were really good and attentive - the room was nice but involved a lot of walking along corridors as the hotel is spread out rather than on many floors.

james C.
Australia
November 25, 2013
Superb room with view
Room,lap pool &breakfast
My garden room that I booked through agoda wAs a disaster.It was on the 4th floor with no lift I upgraded and the room was magnificent but the add'l cost was steep,after the original problem the rest of the stay was great

CHI H.
Taiwan
November 25, 2013
Room is clean, staff need to be well train again.
location, surranding, rooms
When arrive that i had book for non-smoking rooms, but they give me 3 rooms with 2 rooms had smell inside, and when asking to change rooms the front desk staff is impatient. The service attitude of staff should be improve, Rooms is standard but soundproofing on walk way to rooms should be improve. People talking loud at the walk way in late night can heard clearly inside the room.

Corey T.
Hong Kong
November 21, 2013
nice trip
clean room, nice place, good staff
good stay and nice room, children and i was very enjoy stay here

Raymond C.
United Kingdom
November 20, 2013
I keep coming back!
Wonderful staff, great location and superb hotel
I have stayed here so many times I have lost count! I love the Amari Orchid Pattaya with it's beautiful gardens, great pools and above all, friendly and warm staff.

Maturos J.
Thailand
November 20, 2013
No
Service very good
I like amari hotel ,hope i comeback to amari pattayau

Jacqueline C.
Australia
November 17, 2013
Nice hotel with great pools, good food choices
Pools, food, location
Staff were nice and friendly, I got a room upgrade to a suite without asking which was lovely, breakfast was great, the noodle cart by the pool was one of the best meals I had, there was a variety of restaurants and bars, everything was clean, the location was great.

Donald T.
United States
November 14, 2013
Mixed Emotions! Great hotel, lousy communication.
The best things were as follows: 1) the security was outstanding. They did there job and were friendly about it. 2) The hotel was very beautiful. 3) The pools are outstanding.
I enjoyed most everything about this hotel, except the location was a little out of the way compared to most other hotels. The sois (streets are numbered from 1-15). This hotel is near soi 1. Also, being a solo traveler, Pattaya is known for it's night life. So imagine my surprise when I brought a guest back to my room and I was charged 1000 baht (approximately $30 US) for an extra guest. I was disappointed as I paid for a double occupancy and I was never warned of this charge upon booking or at check in. I tried to reason with the staff, however it was not negotiable. I do not recommend this hotel if you are a solo traveler, however if you are a family or couple, then it is a nice hotel.

Keith B.
United Kingdom
November 14, 2013
Stayed a few times always worth the visit
clean,location,friendly staff
Stayed a few times never dissapointed always comes up to standard

Dashpuntsag K.
Mongolia
November 13, 2013
Easy access to beach
Close to beach
The hotel is close to beach and easy to travel with tuk tuk.