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Excellent 8.1
Based on 749 reviews

Recent customer comments

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Excellent



based on 749 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 8.0
  • Food/Dining 8.0

paul R.
United Kingdom
April 16, 2016
Nice hotel
The hotel is very pretty and look good the view from the ocean wing is fantastic. The staff are very young and could do with some training on manners. Apart. From these aspects we would go back.

Sebastien L.
France
April 08, 2016
“Excellent mega big 4 stars hotel complex with many massive swimming pools !”
My mate and I ended up there as we were not so keen to stay on Pattaya beach which is filthy and full of the wrong stuff. We were pleasantly surprised by the size and quality of this hotel given the rate we got on agoda. Ok it is not a brand new hotel but it is very well maintained and very clean. All the pools are great and very clean too. The room we had was of a good size and had all the amenities plus a balcony. Only complain would be about the shower which hose was pierced. No big deal. The ambassador boost loads of restaurants. All the food we tried was very good and very affordable. You have so many choices that you don't need to move away from the complex which is good because the hotel is quite far away from Pattaya and taxis are expensive and refuse to use their meters. Most of the guests are Russians holiday makers and their behaviour was pretty good i have to say. The beach itself was clean and water clear enough. In a nut shell this hotel is suited for families. It's location is very good, the surroundings make you feel like you are in the Bahamas, it has plenty of bars and very good restaurant. At night you have food stands from around the world which is really cool. You have about 3 massive pools, all very well maintained and clean. The staff is very nice except for a few who clearly are not happy to be there such as the pool towel boy and the beer tent staff but the vast majority is fine especially at the front desk and at the Japanese restaurant who made us feel special. The breakfast choice is very large and has something for everyone. All in all we had a great stay and I will be returning ASAP to this relaxing place. My only complain would be for the F&B manager and regards the pool bar. At 18h00 my mate and I went there for a sundowner but the bar was already closed. Seriously what is wrong with him, having this place shut when it should be the rush hour time ?! Hello mate, get a brain will you ?! Other than that all good. Try this place by

Thayikaporn T.
Thailand
April 07, 2016
There's nice place that included all facilities in.
Nice

Lakshmipathi R.
India
March 28, 2016
Excellent location & facilities
Overall very satisfied with the facilities, location, clemjiness, etc..

LAM Q.
Malaysia
March 20, 2016
overall satisfied
My kids like the environment there,available few of the different types of outdoor pool and the breakfast buffet is suitable for all different countries tourist.

malcolm H.
United Kingdom
February 29, 2016
lots of space to relax.
car park needs to be managed. lots of spaces but too many roped areas.

Alina T.
Australia
February 27, 2016
Lovely stay
Pools, atmosphere
Nice stay. Lovely atmosphere day and night. Plenty of dining options. We stayed 4 nights and didn't leave the resort once. Would be nice if there was a kids club where you could leave the kids for a few hours.

Manish G.
India
February 27, 2016
Value for money
Location, Pool & Beach

pimpisus K.
Thailand
February 23, 2016
Nice beach
Swimming pool, Beach , Room
Very good

wasana W.
Thailand
January 24, 2016
Like a village
Space, lovely swimmimg Pools, peaceful.
seems to have improved since our last visit, more attentive staff, better pool and towel control, place even looks cleaner, slightly hard mattress and shower hot water bit difficult to control but no real problems.