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Recent customer comments

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Very good



based on 5454 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.8
  • Location 8.8
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.4
  • Food/Dining 6.7

made H.
Australia
August 07, 2013
fantastic experience
price, location, experience
very good because of the location, value and experience in a wonderful part of this city of dreams.

Po L.
Malaysia
August 07, 2013
Good location
Location, comfortable room & staffs
Good location, satisfied to the condition of the hotel, big room and clean room, staffs are quiet nice and close to the beach.

Sanie A.
United States
August 05, 2013
Comfortable size rooms and hard beds
Great staff, prime location and nice size rooms
Because of staff and location and nice size rooms and made my stay good. Would be better If beds were comfortable

Meina Q.
China
August 01, 2013
below expectation
location only
it was really bad upon check-in. we had 3 girls coming to phattaya, hotel reception insisted to charge me extra money for 3 person staying in the room!!!(we didn't request extra bed!!) they claimed it's hotel policy, but when i requested to show me to policy, they said they couldn't show me!!! It's ridiculous!!!! we stayed in many hotels, even international 5 star hotels wont charge extra money for 3 person staying in one room. we had to pay at last otherwise because the reception refused to do check in for us.And they suggest we could call police! what a good attitude! This really ruined our mood in phattaya. If we had prepaid room charge on agoda, we would definitely have changed another hotel!!!

Wille Y.
Malaysia
July 31, 2013
Relaxing fantastic luxury room
Largest size of bed, comfortable balcony, clean bath room.
Comfortable stay in Baywalk Residence. provided luxury room with balcony and clean bath room. the worst things is the balcony is not facing any good view of pattaya but behind the house of the local residence which look quite weird. The worst thing i had face during my stay was when I check-in, my room was no laundry bag. During my check out period, the receptionist charge me for the laundry bag for money. I force to pay for the lost of laundry bag which I found it is ridiculous to pay for laundry bag.

Natalie C.
Hong Kong
July 30, 2013
convenience
good location, close to the beach and shopping area, clean
good location, easy access to the beach and shopping area; breakfast with beach view; relaxing at the roof top swimming pool; can't connect the hotel free wifi

Charles T.
United States
July 30, 2013
Good
location, location, location
We did not get a room with a beach view as agoda had said was included in the price. They had them but wanted to almost double the price even though it was low season. Also, was not told of two day Buda holiday which closed all beach road entrainment but shopping which left the men with little to do. Agoda needs to post holidays and get a better discount on such days.

scott W.
Canada
July 30, 2013
BAywalk ok place
Location, view, and Location
The place is fine if you want a ocean view , but there's a lot nicer hotels out there for the same money. Location is awesome but no room service and wifi is pretty bad but they will provide a hardwire for computer but if using other device SOL. Wouldn't stay there again but it is a nice hotel I just have higher standards they have nice staff tho

Ian D.
United Kingdom
July 29, 2013
My View
Location Comfort Had a pool
Check on was swift and we were taken by a staff member to the room and intro'd to the services etc, location perfect

TAKASHI K.
Japan
July 29, 2013
very close to the walking street
good location, kind staf, and confortable rooms
it was nice location and just 5minites walk to the walking street room is clean and hotel staff is so kind.