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Bella Express Hotel

336/2 M.9 Nongprue, Banglamun, Central Pattaya, Pattaya, Thailand 20150 (Show on map)

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Bella Express Hotel Pattaya - Guest Room Bella Express Hotel Pattaya - Guest Room
Hotel Area: Central Pattaya Number of Rooms: 180
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
1517 reviews

Value for Money
7.4
Location
7.7
Staff Performance
7.1
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.0
Food/Dining
7.4
All reviews (1517)
Diem N. Families with young children Vietnam, September 04, 2011
Nice staff

Good location
7
Good location, nice breakfast, free for children under 6, Nice pool, But the room not so nice, dark. Not so clean
Trevor H. Families with young children United Kingdom, September 04, 2011
Location okay

Could arrive after the 10:00 buffet cut off time and still get served
2.7
checking in was an ordeal, welcome non-existant, almost like it was a hassle that my family and i had arrived at that particular time. noticed while waiting to check-in that the reception area was cheaply decorated with a paint job and plastic chairs. before entering room could smell smoke coming from the room despite no smoking signs on doors superior room was not as small as previous posts indicated, but was very basic. first impression of the room was that the upgrade from the little duck as it was formally know consisted of nothing more than a lick of paint and a new fridge proved be correct. bathroom was almost too small to use and leaked in several places. staff in lift spoke badly concerning body odour of one of the guests sharing the lift, not realising my wife could speak thai. will not go back if room was free.
Trevor H. Families with young children United Kingdom, September 03, 2011
Quiet location, but noise comes from other guests

Checking out was smooth and after discussing for 3 days about having to pay for laundry received, but no ours they eventually produced the correct bill and only charged us for our own washing
2.3
Checking into the hotel was not made easy, requiring a print out of the voucher although I explained that the rooms were booked while we were travelling in the car therefore could not access a printer. In the end someone saw sense and allowed un to e-mail the voucher to the hotel so that they could print it out, but they would not let us check-in until the actual voucher was printed. Went to the rooms and each one had a strong smell of smoke even before entering, although there were no-smoking signs on the doors. The rooms were quite small for Superior rooms and the bathroom almost too small to use. The rooms felt dirty and I wanted to cancel and go somewhere else.Bathroom had no pressure or flow in the taps, which was probably because the shower and taps leaked; other 2 rooms booked were no better. I soon realised that the hotel make over from the Little Duck to Bella Express was no more than a quick paint job and some plastic furniture in reception plus a new fridge in the room. Continually had to tell guests to be quiet, they like to congregate in the corridors into the small hours Advertised a snooker club, but only had a derelict building out the back, with snooker club signs over the door, this was full of old laundry and tables and had broken windows. Swimming pool although functional felt as dirty as the hotel. Other guests were spitting in the water, looks and noises made the children want to get out and not go back after the first day. Only saving grace was the buffet breakfast, not because it was anything special, but allowed us to have breakfast even when after the 10:00 hrs cut off time.
Trevor H. Families with young children United Kingdom, September 02, 2011
Smoke smelling small room with very small bathroom

Allowed to arrive late for buffet breakfast
2.3
checking into the hotel was not made easy, requiring a print out of the voucher although i explained that the rooms were booked while we were travelling in the car therefore could not access a printer. in the end someone saw sense and allowed un to e-mail the voucher to the hotel so that they could print it out, but they would not let us check-in until the actual voucher was printed. went to the rooms and each one had a strong smell of smoke even before entering, although there were no-smoking signs on the doors. the rooms were quite small for superior rooms and the bathroom almost too small to use. the rooms felt dirty and i wanted to cancel and go somewhere else. bathroom had no pressure or flow in the taps, which was probably because the shower and taps leaked; other 2 rooms booked were no better. i soon realised that the hotel make over from the little duck to bella express was no more than a quick paint job and some plastic furniture in reception plus a new fridge in the room. continually had to tell guests to be quiet, they like to congregate in the corridors into the small hours advertised a snooker club, but only had a derelict building out the back, with snooker club signs over the door, this was full of old laundry and tables and had broken windows. swimming pool although functional felt as dirty as the hotel. other guests were spitting in the water, looks and noises made the children want to get out and not go back after the first day. only saving grace was the buffet breakfast, not because it was anything special, but allowed us to have breakfast even when after the 10:00 hrs cut off time. never again
Hotel Feature Tip: Only stay here if there is no where else, its very cheap and you only want a bed
Ernest T. Couples Malaysia, August 31, 2011
Great location !

Poor service
10
Check out the photos, is exactly the same, near to the beach and walking distance to festive mall ! you could find the best somtum(papaya salad) just opposite the hotel. The old lady sitting on the stool beside an atm machine :)
Ong W. Solo travelers Singapore, August 31, 2011
Nice hotel

Swimming pool
7.3
great hotel in great location. comfortable bed and good wifi connection in the room. breakfast very good as the variety is great and for the price you pay you can't really complain. staffs is very helpful and polite. check in was hassle free and overall i have a great day in my 2 days. highly recommended.
Santosh S. Solo travelers India, August 29, 2011
Good location

centrally located ,
7
A good positioned Hotel , close to good Soi's with Pub and Foot spas . Walking distance from Beach. Hospital and shopping places nearby.
Alok S. Solo travelers India, August 28, 2011
Good hotel and good price

Great room, good room service, OK staff. In the center of the city. Close from the beach and 5 mins away on the Tuk Tuk from walking street.
8
The hotel was great and the room service was good too. A few hiccups - shower is horrible! No pressure on the water and its not even remotely hot. It is like almost cold water. That pissed me off. The AC can't be turned off and I called them a few times to come fix it but they said "OH, you don't like the AC?" haha and never came to fix it. Also you can't switch off the main lights in the room without switching off the whole electricity of the room. So at night you can't just have your night lamp on while sleeping. You have to either have all the bloody 6 lights on like its a Vegas Casino or have pitch dark room! Ordered food and was promptly served but no one came to clean up the plates after that for 3 days! But a decent hotel. I won't mind coming there again!
Travel tip: When you get off at the hotel. Go to any motorbike rentals which are at every nook n corner of streets and get a scooter for 200 Baht a day. Very good way of travelling instead of spending 50 Baht eevrytime on Tuk Tuks. Also just down the road from the hotel towards the beach, there is a place called Ali Baba restaurant (very very famous everyone knows about it). The gentleman there has every sightseeing option in Pattaya for shockingly low prices.
Arch P. Solo travelers Thailand, August 28, 2011
hotel near the action of pattaya

across the street from night market
5.3
bella express is a decent hotel if you're looking for a quick fix and if you don't spend much time in your room. located near the action of pattaya and the baht bus route. but if you're looking for peace and quiet, i won't recommend it. i believe it was an old-rundown hotel that Bella chain took over. the whole thing seems like a cover up of a shabby hotel. small bathroom, scary elevators, rather dirty pool (due to it's located right under a huge trees) lots of chinese, taiwanese, and indian tourists here. but the good news is, the breakfast is good. quite a selection for the price.
Praveen C. Groups India, August 28, 2011
Good hotel, but they need to keep up the standards

No Joiner Fee!!
6.7
over all pleasant, only draw back is that the hotel was too noisy even at nights.
Restaurant Tip: Check out the nice indian fast food outlet in the mall across the street.

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