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Recent customer comments

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Very good

based on 1344 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.6
  • Location 7.3
  • Room Comfort/Standard 7.8
  • Staff Performance 7.6
  • Value for Money 7.6
  • Food/Dining 7.3

7.3 Stuart D.
New Zealand
March 01, 2016
Older hotel but excellant staff performance
Check in staff performance. Also large room which has more features than most hotels
This is quite a old hotel and the decor shows it. However large room with many features and furniture. The check in staff and porters excellent

8.7 Andrew P.
United Kingdom
March 01, 2016
pattaya trip
price location car park
very enjoyable

8.3 perttu K.
February 15, 2016
location, condition-cleanliness, staff
Everything was very well, thanks.

4 Elly B.
January 05, 2016
not 3 stars
location. water pressure in the shower. walking distance
Hotel room is dirty especially the towels and bathroom. Breakfast buffet was horrible, we decided not to eat there after the 1st morning. Wanting to change hotel but we had already booked and paid for 3 nights. Could near neighbours next door at night so didnt get much sleep. Would not book again for sure.

4.7 Wong N.
December 13, 2015
Far from shop
Free parking, room is clean . Nothing
Room was ok but too far from the shop outside .

9.7 Sivakumar V.
November 23, 2015
Best bella - best stay
Food, service and location

9 TAN Y.
November 20, 2015
pay 3 star , saty 5 star comfort!!
comfy spacious rooms, clean and friendly
Very satisfied stay. Rooms are big and spacious, clean and quiet. Staff at the swimming pool bar was extremely friendly. Our laundry in the machine, he folded nicely and waited til late for us to pick up. We were touched by his kindness. Breakfast was feast for us every morning!! Best coffee (although it's made by a coffee maker, but appreciated it's good quality coffee bean) Choice of food is better than some 5 stars hotels!!! i like about this hotel is, staff made you feels like staying home. they are not fussy with small matters, eg. noise we made when we celebrated a friend's bday at the lobby, willing to send us out to town, even only 2 passengers, best of all, my friend who brought 2 youngs kids along, they didnt charge him for the breakfast. Thank You Best Bella, my group of friends and i had a pleasant and happy stay there. Will definitely stay here again if we come back to thailand.

9.7 Samir R.
November 18, 2015
very good & nice
services & food
Very best..

10 Anna A.
November 18, 2015
Book here
Location, view and staff
Very happy because of the staff and our room view.

7.7 Paul B.
United Kingdom
November 10, 2015
Good value for money
Location, balcony view, clean
2nd visit running that the room I booked was not available (high floor with balcony) on the first night. Not a major issue but after a long flight it did irritate at the time. The soundproofing of the rooms not great so any nearby noise, doors closing etc is more noticeable. However you get what you pay for, if I had paid full price I would not go back but as on a flash deal not a problem and the room was clean, the staff polite etc. Do not be put off by location, free taxi to end of the road and hop onto a taxi from there down beach road. 5 minutes and you can be where the nightlife is.