arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.0
Based on 1099 reviews

Recent customer comments

Filter by traveler type
Very good

based on 1099 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 6.5
  • Room Comfort/Standard 7.2
  • Staff Performance 7.2
  • Value for Money 7.5
  • Food/Dining 6.1

7.7 Arjuna S.
February 12, 2016
Reasonable 3-star rated
Breakfast, near to beach & shopping, tour arrangements
Breakfast is good. Do not go for dinner in the hotel. Swimming pool. Can check in early without charge. Day tours available. Always buy water which is bad. Near to central festival mall.

6 leon L.
United Kingdom
February 05, 2016
The hotel needs a re-Ferb
Great location but hotel is falling apart it needs to be updated to modern times some of the staff are really nice they make your stay happy to stay againThe cleaners do a great job and keep the place clean

6.7 Anatol M.
January 31, 2016

8.8 Terrence B.
United States
January 29, 2016
great price
it's an okay hotel, good for the price

7 Titsna U.
January 05, 2016
Good hotel
Big room, close to the beach

6.3 Robert H.
United States
December 30, 2015
Quiet location, nice bed, maid service
Spent five nights at the Loft. Good quiet location. Only bad thing to say is that the bath tub needs to be reset as it leans aft letting water, lots of water to spill on the floor.

4.3 Robert G.
United States
December 08, 2015
Manager willingness to resolve issues
We changed rooms 3 times during our 2 night stay . Hotel conditions very poor electricity problems in every room very bad tv reception rooms have unpleasant odor ( mold) 2 star minus maybe . The only thing good is the rooms are very big with no purpose very bad maintained under ownership

3 Raymond N.
United States
December 07, 2015
dirty and not what i expected
space, price
Prices are good, that's where it ends. Here are some of the major problems we ran into during our stay in a 2-bedroom suite: - Bathrooms reek of sewer gas - Water is so dirty is smells through the bathroom door - Hot water rarely works, and when it does, it's scalding hot. - Poor overall design. For example, 3 light switches in the living room that are connected to nothing. A light switch inside the master bathroom that controls lights above the master bed. - Facet fixtures loose and falling off - Rooms are beyond filthy. The maid staff cleans nothing. The sheets on our bed, when we arrived, were so dirty I felt sick just looking at them. Floors are very dirty. Maid staff doesn't clean floors, tubs, sinks, etc. The place looks like it has literally never been cleaned. - A handful of burnt-out light bulbs. Asked staff to replace, they shrugged their shoulders and never came back. And yes, they understood what I was asking. - Keycard design is ridiculous. The keycard fits in the slot inside the door a number of ways, with no indication as to what is the correct way. However, every way other than black tape down, chip out, will result in the room power going turning off after about 5 minutes. Unless you're crazy, you'll skip this place.

5.7 Fernando H.
November 26, 2015
Poor Breakfast
Perhaps the location ?
The whole staying wasn't OK, the staff was not alert and the quality of the breakfast it's questionable ( important it's not the amount but the quality of the food ).

8.3 keith C.
United Kingdom
November 26, 2015
Staff room view
Enjoyed very much
Very good