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Excellent 8.1
Based on 1108 reviews

Recent customer comments

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Excellent



based on 1108 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.6
  • Location 7.9
  • Room Comfort/Standard 7.9
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.2

Yuval S.
Israel
May 06, 2014
not new hotel but large rooms nicely design clean
size roome, design, beach and pool
great experience most likely be back

Orawan T.
Thailand
May 05, 2014
Very relaxing
Breakfast is good, the atmostphere is relaxing, Service is very good and good swimming pool.
Very impressive

WAI C.
Hong Kong
May 01, 2014
This hotel just one word to describe Big!
Big

amporn S.
Thailand
April 30, 2014
fun and relax
big room, nice pool, fun
big room, nice pool, fun . kids have fun with pool

Xiaoming H.
China
April 11, 2014
suitable for families with young kids
Nice swimming pools, Quiet surroundings and a open free market for food
I booked "deluxe pool views" room for two nights and it is a very pleasent stay. There is a very big free market nearby, about 5 minutes walk, where you can have dinner and buy some souvenirs or local clothes. The Beach outside this hotel is not very beautiful actually, but quiet enough for just lying on the lounge, reading......

Mindaugas G.
Lithuania
March 14, 2014
Very good
Swimming pool, Location, rooms
Very good, hotel has good rate and nice spacious rooms.

Vladimir T.
Estonia
March 09, 2014
Perfect for family
Quiet, comfortable, good swimming pool
It was strange to read some reviews about this hotel. Even if there were any flaws, now the hotel management worked on errors and everything is close to perfect. The first good thing: the hotel is quite. Far from any road (that are very noisy in Pattaya), and even it was fully booked, we almost have not seen guests. At the breakfast there always was only 4-5 families. It was a surprise for the hotel with hundred of the rooms! The breakfast was tasty and menu choice was changed every day. It contains of Thai and western food, everything is fresh and perfect. Choice of juices, fruits, always some seafood, chicken and choice of pork are available. Only the best words to a cook! Rooms are still pretty new (it is two-years old hotel), there is a big enough refrigerator, flat TV, etc. All rooms have the pool view with some minor differences. I not see any reason to get the pool access rooms, because they are in the shadow during all the day. There is no perfect connection with the centre, you have to walk a kilometre to get a tuk-tuk or get an expensive taxi from an entrance. However in three hundreds meters away a new market is built. Some souvenirs, fruits and choice of food are presented. This are is full of Russian tourists, so some local people can speak Russian, but no English. The beach opposite to hotel is not perfect, but acceptable. However the swimming pool is the best for swimmers - long and straight. The water was always clean. There is a small, but well enough equipped gym. A treadmill found my polar belt and showed the pulse receiving a radio signal automatically. The staff was always preventive and polite. To conclude - a good hotel for a family, which search for quite and relaxable place. Highly recommended.

LEE Y.
Hong Kong
February 06, 2014
Good environment n beach
Good environment n beach
Good beach and environment. Recommend n will come back

ANTHONY T.
Singapore
January 26, 2014
Great ocean view, big pools
Room with great view, quiet surrounding & great for relaxing hoildays
Check in was ok, room size average but ocean view room was great. The swimming pools was large and nice. Breakfast was normal. Great hotel for a very relaxing hoildays

vivian Q.
France
November 27, 2013
Bad Management
Pool, bed, Leaving
This is one of the worse managed hotel I've been staying. Let me share my experience. First I went to the gym at dusk. there was no light and no switch, so I had to call the reception to switch on remotely. After I run on the treadmill and was sweating, i start looking for the water to rehydrate, but couldn't find any dispenser or bottle. I went to the reception to inform them and they replied I had to buy the water from the shop. Excuse me, every gym worldwide offers water to re-hydrate and this is suppose to be a 4 stars... I asked for Manager and they replied he left already. Hello it's 7pm and there is no Manager in the whole hotel? Staff was also not friendly. The rooms are new and look good. The problem is that the basic don't work well. Water heat is unsteady going from cold to very hot in seconds. Aircon failed and I had to call maintenance. Internet was not working most of the time. Breakfast is very low quality food. They are outside the city and don't have a shuttle to go in town. The bell boys have side business. They bring you to the road and call their friends to bring you in town. Of course it's over priced, but what to do, you are stuck... This hotel could be very nice if it was properly Managed. Don't go.