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Recent customer comments

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Very good



based on 172 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.3
  • Location 8.8
  • Room Comfort/Standard 7.1
  • Staff Performance 6.8
  • Value for Money 7.8
  • Food/Dining 6.5

erik S.
United States
April 21, 2016
rude ladies at the front desk
air conditioning was lousy, beds were hard, blankets were very old. They tried double charging me on a few things until I got them straight. My friend booked directly on their website and booked a taxi to and from the airport. His flight was late and the taxi did not stick around. The return taxi ride was to happen on april 19 and they claimed there was no taxis working that day due to the Songkoran holiday. We had to pay for our own taxi rides and the hotel just kept his money.

Rene F.
Norway
April 13, 2016
Ideal location for nightlife
New wing, 4th floor, elevator. Nightclubs, bars, kiosks, restaurants, shops and transportation just outside. Cleaning staff excellent, reception staff varying. Room big, small flatscreen tv, ac good low noise. Outside noise not distracting. Bathroom ok, glass door to shower opens difficult for easy in/out walk, hot/cold water temperature blender in shower does not work good, prepare for every shower to be done in either cold or warm temperature, no middle temperature.

Wong S.
Singapore
March 06, 2016
ideal location
friendly staff

Wong S.
Singapore
March 06, 2016
ideal location
friendly staff

Wong S.
Singapore
March 06, 2016
ideal location
friendly staff

Sudershan T.
India
February 25, 2016
Hotel is in the best place. Rooms are big
Ideal location. Spacious rooms. Clean environment
Stay was fantastic however the receptionist was very rude. Not sure what is her problem we came there to enjoy but looks the receptionIST is very jealous

thuy L.
Vietnam
February 23, 2016
Location: perfect, clean room
Location, price, bed: good

Ravi Y.
India
February 13, 2016
Worst experience ever in thailand
Iam a frequent traveller to thailand,this is my worst experience ever.the lady in reception is so rude and the room offered was of different variety than i booked.although i booked for three nights i didnt stay in the hotel even for 5 minutes and checked out next day and stayed in another hotel.some how this is worst experience in thailand ever leave alone pattaya.

Charles C.
Canada
February 13, 2016
Reasonable value
I stayed in new side. Room was a little small, but was clean and well located.

anthony G.
Ireland
February 06, 2016
Lot of girls looking for business
A lot of girls in hotel .looking for 1000 for short time 3000 long time