arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Agoda Verified Reviews

Filter by traveler type
Very good

based on 1423 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.7
  • Location 7.8
  • Room Comfort/Standard 7.6
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.6

9.3 John G.
United States
November 02, 2015
Mixed bag
free internet, breakfast and location
We originally booked a sea view room but were put off by the age of the building and the smell of the room. Also he elevator was claustrophobic. So we asked for an up grade and got one of the individual cabins with the semi private pool. The cabins are only four years old and saved our vacation.

6.7 andy C.
October 31, 2015
Private beach, food n food
Stay is ok.. The place is a bit old, out of the place If u like shopping n walking around. For relax n guests whom like beach n sun is ok.. Not recommended for ppl who likes seeing things n shopping. Waste money on transport staying there.

8 Homer S.
United States
October 29, 2015
for a Thai resort really OK
nice rooms, easy check in and out, great breakfast
I am an ex-pat living in Thailand for 2 yrs. I know what to expect and this place was nice. I suggest getting the breakfast buffet, just so easy and lots of good food, Thai and American or English . My wife and I plus her sister and her young son went for 2 days. Pattaya is Pattaya, expect traffic jams and some inconveniences. But the resort is a little bit isolated for all that but just 10 KM off the Motorway. once you get there, you have all you need for a relaxing weekend. Go down to the private beach, walk either direction and you find several very nice restaurants . Prices are more that street food, but service and food is worth it. The resort is quiet, no city or traffic noise. Staff treats you very nice for the most part. Many complain about the age of the place, but while not new it very well kept up, we had no problems with the rooms or facilities. No it is not a five star, but it is nice and some services are as good as you could want. Priced at about mid way , it lives up to that. One thing, if you come by car, stop and buy your snacks before you get there , it is several KM to the nearest 7-11. Actually they have signs up, don't bring in outside food, but the didn't seem to make a big deal about it. So no girly bars close, no night clubs, but other Pattaya attractions are with in only 3 or 4 KM. I would say this place suits a family or just relaxers, or a couple who need a hid-a-way for some close time. Single guys, you want to look else where.

5.3 Tai L.
October 29, 2015
transport to Pattaya centre from Pinnacle
Relaxing and quite
My stay in Pinnacle is alright not great. Due to the location of Pinnacle Grand is about 10km away from the Pattaya centre. However, they only have 4 times a day shuttle bus service from the hotel to Pattaya centre and its cost B80/ person. They would offer more shuttle bus service to their guests.!

9 kittipong S.
October 29, 2015
Very good and suitable.
Good Location, Staff performance, private

October 29, 2015
Pinnacle Grand ...Grand indeed
Location, Cleanliness, Service
Stay at Pinnacle Grand was really great. Its worth staying at such a place which has the best of location and with its added cleanliness and great service. Would like to stay here again and would recommend the same to others

6.3 kamon K.
October 28, 2015
near beach
near beach and relax in spot on the beach

6 Leon P.
October 27, 2015
Good but ageing
View, Staff, pool
My stay was good however the hotel older section and amenities are showing their age and need updating

8.3 Kiatanant K.
October 26, 2015
Family trip
1st, I love the location and you will not feel that you are in pattaya 2nd, private beach and 2 swimming pool 3rd, I feel it's safe area and surrounding and staff are really helpful I must say
We would go there again for sure

8 Usanee K.
October 19, 2015
Private beach, Several Swimming Pools and Comfortable Location