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Agoda Verified Reviews

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Very good

based on 642 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.8
  • Location 8.4
  • Room Comfort/Standard 7.2
  • Staff Performance 7.2
  • Value for Money 7.4
  • Food/Dining 6.5

10 Dwight L.
United States
October 17, 2012
Lovely Hotel and service with a smile
Great customer services and location
My stay was very good. The hotel staff was outstanding. They were very helpful and courtesy at all times. The hotel location is in the middle of everything to do in pattaya. I would recommend this hotel to my friends.

5 Jitkanyaphat W.
October 09, 2012
Great location but old
Room was smell of cigaratte, hotel look old ,dark inside when enter to the lobby.

5 Nitin B.
October 09, 2012
Nice Hotel but non cooperative non english staff
location and ambiance
Hotel is nice but the staff is non cooperative. They do not give any information. I asked about the boat service to Koh Larn. They did not give much information. Also they had no information about the bus to bangkok airport. They did not even care about calling a taxi when I checked out. Just told me to walk to the corner of the street with my luggage for a taxi. Thailand is loosing its great hospitality.....

6 Jimmi C.
September 25, 2012
Good location hotel
Nice location and near walking street. Hold hotel but provide a good environment.

5.7 Markus N.
September 22, 2012
Pattaya w family, not recommended, Hotel So So
Big old hotel, many Russians, rooms ok, breakfast ok, location ok
Really, do you want to make family holiday in Pattaya, don't!! But up to you, if you really want a place to stay in Pattaya, choose another one, from here you can walk to the beach (which is dirty and honestly ugly) and through small lanes od bars, GoGo, Massage and so on... Decent Thai food hard to find around the corner, but 24 hr MacDonals is there... I recommend, if you come to Pattaya, or have no other choice then coming here, choose a resort somewhere a bit out. We will never with kids return to Pattaya!

9.7 Jeff C.
New Zealand
September 19, 2012
Booked for 1 week but stayed for 2
Very handy to all the markets and Shopping
Contrary to a lot of comments that we read about the Hotel, we fould the staff very friendly, and our room was a very good size and well decorated. We had originally only booked for one week but we were very happy with everything at this Hotel that we booked for another week. Found the breakfast was plentiful and had the basics everyday and also usually a new addition to the menu each morning.There was definitely a knack to getting the hot water to the right temperature, but once you got the hang of it, it was great.Would definitely stay there again

7 Peter B.
United Kingdom
September 19, 2012
Grand hotel with great views
Large rooms, clean with hot water, clean rooms.
minimum staff on duty, dark interior in lobby. no wifi except in lobby bar area at 100 baht an hour. nice pool area. hotel seem bored. the hallways smell, but the room are fine. you wouldn't want to spend your evening in the hotel, so fine for sleeping.

8 David S.
United Kingdom
September 17, 2012
Great location, bit dated
Pool, location, price.
the royal twins hotel is in a good location, 3 min walk to beach, right on the taxi route if you want to go to the shopping centre at the hilton and 10 mins from walking street. great views of pattaya from the higher floors. staff are all very polite and friendly. hotel is showing its age and i doubt has been updated since some point in the 80's, but then again, its clean and cheap. if you want internet its baht for 24 hours.

10 Piyasak S.
September 10, 2012
Great Location
Best location @Pattaya
for shopping or Night-Life Clean room and good service. Best Price

2.7 Thani V.
September 10, 2012
Not worth your money
I was really disappointed with this hotel. First, the rate that I received on Agoda was the same as their rack rate. So I didn't save any money at all. Second, the hotel and has the smell of cigarette. It turns out that the entire hotel is a "Smoking" Hotel. Was never told that. Third, Staff very substandard. Cleanliness of the room is also sub standard.