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Recent customer comments

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Very good



based on 3547 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Staff Performance 7.8
  • Value for Money 7.5
  • Food/Dining 7.7

8 Jason P.
United Kingdom
November 14, 2013
Great location
Location, Location, Location.
The location is a few minutes walk from Central and the beach. Nice and friendly staff too.

5 Colin K.
United Kingdom
March 22, 2014
A hotel that has seen better days
Location, Pool, Check Out
This hotel is a big disappointment. When you drive up to it it gives the impression that it will be luxury. The check in staff soon put a stop to that impression. Not very polite or efficient. The rooms are run down with old furnishings and an old bathroom. The corridors smell bad and there were dirty plates lying on the floor in the stair well. Breakfast was below par but at least it was included in the hotel cost. The best thing about the hotel is that it is a short walk to the beach front. If you are looking to pamper yourself, this is definitely not the place for you.

9 Graham C.
Australia
November 11, 2013
Great staff, good hotel, great buffet breakfast
Staff, Comfort, food
Excellent , The staff went out of there way to accommodate myself and friends. The pool was relaxing and offered great food service. The rooms were comfortable. I look forward to staying again soon.

7 Magnus O.
Norway
November 10, 2013
Older hotel that needs a facelift. Horrible wifi.
Friendly staff, great location, great breakfast.
We got a good deal through Agoda, and paying more would have been awful. The hotel is okay, but aging. Tiny, slow elevators were a drag. Wifi was really expensive (375 per day) as well as very slow and unreliable. Great breakfast, though, and friendly staff, especially the security guards.

7.7 YEOH Y.
Malaysia
November 16, 2013
spacious and clean room
centrally located , clean, modern, and spacious
centrally located in the busiest street of pattaya , within walking distance to the shopping distreet, night bazaar, restaurant just right opposite the hotel

10 Udom R.
United States of America
November 10, 2013
Great staff, very friendly.
close to beach, shopping, restuarants.
Stayed at this hotel before. Hotel very comfortable, staff very friendly and go out of their way to make you feel comfortable. Hotel has it's own private entrance to the beach and a large lagoon pool. Also hotel is close to shopping and nightlife area and still quiet at night.

7 Ian M.
Australia
November 09, 2013
it was conveniently located for our purpose
location, pool
This was our 3rd visit to this hotel. The best pool was being demolished, renovated.and that was the view from our window. I phoned the hotel (English is not good)to book a car from Bangkok airport. when we arrived there was no car.When I phoned the hotel they were not interested and the first person said we didn't have a reservation. the rooms are looking tired.

6 mohammad K.
India
November 09, 2013
good hotel very near to beach staff friendly good
swimming pool near to beac centrally located

7.7 Jeeana S.
United States of America
November 02, 2013
Affordable, clean
Location, price, pool
Pros: The public areas of the hotel are awesome. Beautiful lobby, great pool area, tasty restaurant, good bar. We had a group of couples and single people and it was a great place to hang out. We all got massages (they offer Thai and oil), and the woman was SO nice and really, really good. She was the only one working, however, so no couples massages. Great, great location and reasonable price. Cons: No free wifi in-room. We stayed in the non-renovated side of the hotel (the bldg w/ the lobby. It was obviously older, didn't care for the smallish shower (arms kept bumping into the handicapped railing), but was clean and a perfectly fine place to stay, especially for the price.

4.7 Heiko Z.
Germany
November 01, 2013
way below average expectations
can not think of three things good to be honest
In general, we expected much much more from the hotel based on previous reviews and pictures. Not only is the property very date and needs a major overhaul, but services and staff performance are even worst. It took 30 minutes to supposedly check in, just to find out that after the 30 minutes the rooms were not ready and we had to come back, names and set-ups were mixed up heavily, even I tried during check in to explain the unique set-up for our reservations. The services we requested were completely wrong or not working from "High-Speed" internet to Transportation and meals at the restaurant and all of this with a complete disinterest of the staff it seemed... All in all, not worth even the "special" promotion rates we paid, not going to choose this again...