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Recent customer comments

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Above average

based on 71 reviews
  • Cleanliness 5.5
  • Location 7.4
  • Room Comfort/Standard 5.7
  • Service 5.8
  • Value for money 6.2
  • Food/Dining 5.2

Varatchatchavan K.
July 10, 2013
Newly renovated hotel.
Newly renovated hotel. Livable. Hotel by the sea.
Newly renovated hotel. Livable. Hotel by the sea.

Philip B.
United Kingdom
May 26, 2013
Poor - avoid
Good price and location, but everything else was poor
Central and convenient location in North Pattaya. as hotels in Pattaya during high season can fill up quickly. Anyway this place seemed to offer good value in the right area. Area is good, but this hotel is shabby. Surly, unhelpful staff, poor rooms (clean but in need of redecoration and upgrade). From the comings and goings I witnessed the hotel seems to be favoured by 'short-time customers'. It's probably OK for an one hour stay, but best avoided for anything longer. Many, many better options nearby....

Janto ..
April 26, 2013
Cheap hotel near to the Alcazar show in Pattaya
Near to Alcazar show, high speed internet in lobby, not far from the beach

Germain L.
April 23, 2013
We stay at this hotel 4 nights and it was ok.
close to the beach, resto, and shop

Tania T.
April 16, 2013
Definitely not palatial
Five minutes walk to beach, shops and bars
The staff's attitude was so bad at this hotel I thought there must be hidden cameras recording guests' reaction for a candid camera TV show! Over the three days we stayed, I asked three times for a light bulb to be changed - no can do. Despite the pretentious regal name, the room was very basic and grubby, and in dire need of redecoration. The uncomfortable bed, lumpy and saggy, appeared to have seen a lot of action.

glenroy P.
United States
March 20, 2013
Very comfortable and enjoyable
Friendly Staff, Location, Large size room

Michael B.
United Kingdom
March 05, 2013
good location, bit louder than expected
reasonable value for money, good location. i was there on business though and the music from the live band near was audible until 3am so sleep wasnt great. no wifi in room

February 23, 2013
thai city palace hotel
good location.near the pattaya beach,near the downtown.
It's an old hotel,good location,but poor room. the room is just so so.

philip F.
United Kingdom
February 08, 2013
Hotel was about what expected for the price paid
Good spot,
Only stayed 3 days and was ideal place for quick stop over

Stuart D.
February 05, 2013
Below average hotel
Can't think of any!
First night there mattress was like a piece of precast concrete, noisy air con and mould in bathroom, OK if you like that sort of thing! Second night shifted us to a room near rear of hotel, mattress lumpy but OK, inner spring this time, quiet air con, clean bathroom but about 3 meters away is the compressor/pump house of the Pattaya international hospital, therefore noise all night, noise also from all night bars on the other side of hotel. Located in Naklua/north Pattaya, which is full of pig ignorant Russians, makes for an unpleasant area. Staff friendly enough but don't care. If your looking for a pleasant quiet mid priced hotel don't go here.