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Agoda Verified Reviews

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Excellent



based on 2875 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.6
  • Location 8.4
  • Room Comfort/Standard 8.4
  • Staff Performance 8.4
  • Value for Money 8.0
  • Food/Dining 7.5

6.8 John H.
United Kingdom
March 31, 2016
Reasonable Hotel
A few niggles, kettle did not properly boil water, breakfast only average, shower leaked onto Bathroom Floor. In a good position, and the overall assessment would be good.

8 Theodis A.
United States
March 31, 2016
Great location. Good hotel
Cold air conditioning, great location and decent price

8.4 john M.
United Kingdom
March 28, 2016
nice hotel
The hotel is well situated for the Pattaya night life. The swimming pool on the roof is great. Rooms are large and comfortable. Staff are eager to please.

9.3 kawal M.
India
March 25, 2016
Needs to improve
Location is very good close to the beach mall very close centrally located
It was good stay this hotel ,location is very good ,close to beach close to shopping area not far from walking street it's very much centrally located, rooms are very big n spacious we had a suite room that had a jakuzi it was not working but they fixed it immediately staff is very courteous but two things they really need to improve breakfast needs more variety they don't hv brown bread no vegetarian food etc it's not as per the four star hotel and gym it is in pathetic condition there is no machine rather it's worthless

7.7 Gilberto T.
United States
March 22, 2016
Good Stay
The location, the staff and the price
It was a good stay nothing really memorable. Just comfortable...

7.7 Cesare P.
Italy
March 15, 2016
good place to stay
centrally located, clean, confortable

8 sook M.
Malaysia
March 09, 2016
Nice Hotel
Comfortable, Clean & Friendly staff
Overall, we enjoyed our stay here. The staff were very friendly, informative, alert and helpful. The room is spacious, clean and comfortable. The location is great; walking distance to the malls, beach, convenient stores, and the infamous walking street. The food have rooms for improvement though.

6.8 S H.
United States
February 25, 2016
Overall Quite Disappointed
I have stayed at several hotels in this area before but because of a last-minute schedule change I needed to change hotels for another 5 nights. Tim's had been on my radar for quite some time. The good: Location is good though there is no shortcut to the LK Metro area. Breakfast was excellent just a slight notch below the Marriott. I paid for two and my girlfriend never managed to drag herself out of bed so I always ate solo. Still an excellent value. The room was fine, no issues. The bad: TV reception was poor. There was a reported accident that was eingg repaired. In our five nights the first night was good, then 2 days without then 2 days with a snowy picture. No apologies or compensation offered. The interenet was poor, even before the "accident". It was so unreliable, in fact, it caused me genuine problems with my business. Significant problems. Again, no apologies or offer of compensation. The room requires a new rfid-type key, which is fine. If you lose it it'll cost you 1000B - the lady at reception is quick to tell you. You must use it for the power in the room. No work-around. You will come back to a warm to hot room every time (she said it would not be....). When you take the key it also turns off the power to your laptop & phone chargers. So when you get back your laptop battery will be dead & all your programs forced-closed. I told the lady at checkin this would be a problem & would need a 2nd key (there were, after all, two of us registerd). "Can not". So if we were returning seperately we had to leave the kery at the desk where anyone could just say our room number & get our key. I told the ssme lady if this was a problem as I expected I would not return to this property. "Okay with me too" was the answer. So....my first and last visit to Tim's was a solid disappointment.

6 YunTheng T.
Malaysia
February 22, 2016
Friendly and helpful staff, convenience
The hotel location is good and very convenience. The staff can spoke good English and very helpful. Clean room and comfortable bed.

8.8 john M.
United Kingdom
February 15, 2016
nice hotel
The staff are very good and always polite. Rooms are large and with nice bath tubs. Pool on the roof is great. Will come back and stay in this hotel