arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Excellent



based on 2890 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 8.4
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.5

darryn B.
United Kingdom
April 24, 2016
Pattaya
3Rd stay this year says it all really....mint

patrick S.
Australia
April 23, 2016
Nice hotel great staff but the bathroom smelled bad
Smelly bathroom

Joe H.
China
April 20, 2016
Good place
Great location, just couple min walk to the beach. Lots of restaurants and bars around. For the cost it was well worth it.

Paul S.
Australia
April 18, 2016
Nice hotel
Big clean rooms, great location, friendly staff, good food close by

RICHARD P.
United Kingdom
April 18, 2016
A little dissapointing
Very good sized room (Executive Suite) clean, very comfortable bed. Two small fridges, i never did find the microwave. Excellent bathroom with bath and powerful shower. Two dead cockroaches on the floor of my room on my arrival was not so welcoming and the room was very hot. Switch on the air con whilst i was checking in would have been good. The tv had very few channels so i missed some of the sport and the picture quality was poor. The wifi was OK when working, took 5 hrs to get a router re-set ! Noisy air handlers on the balcony just 2 mtrs from the bed. The Western breakfast was poor, the Asian style was fine. The staff were outstanding, lovely people that were welcoming and helpful throughout my stay. All in all not a bad hotel but at 5000bht a night not good value. Excellent swimming pool.

koo W.
Malaysia
April 14, 2016
excellent
excellent

Leona T.
Malaysia
April 11, 2016
Small room with jacuzzi, nice staff & breakfast
Not a big room but satisfied with the jacuzzi in bath Cleanliness need to improve, please Nice breakfast, many choices at once Location is really hard to find, couldn't locate it by GPS & our driver took nearly 40 minutes around that area to ask & find it Worth a short stay

Chin L.
Singapore
April 09, 2016
Good location
Friendly staff

Robert D.
United States
April 07, 2016
Declining Hotel
Stayed at Tims a handful of times over the last 3 or 4 years. Initially it was exceptional but the facilities are in need of repair/updating. During my last stay the AC as so weak I had to pay a 1000B deposit for a second key to leave in the room control panel just to keep the room reasonably comfortable. The unit was rattling and loud and took a very long time to cool the room. Had it looked at twice by staff but no improvement. My shower drain was plugged and would not drain. Also had a problem with loud couple arguing in their room and hallway...not very restful. Additionally the beds are typical Asian HARD!!! Had to pay an extra fee to have a couple extra towels each day. Even with these problems the staff was exceptionally pleasant and polite. Will look at another place my next stay.

John L.
United States
April 07, 2016
great staff
Overall the hotel was excellent no issues . BUT the best part is the staff , excellent. Actually I got rather ill one morning and the hotel took me to a local hospital ( another good place) , had to stay overnight, the hotel came over and checked on me, as well as picking me up and taking me back the next day. Cant get any better service than that .