arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Agoda Verified Reviews

Filter by traveler type

based on 899 reviews
  • Hotel Condition/Cleanliness 5.7
  • Facilities 5.8
  • Location 8.0
  • Room Comfort/Standard 5.9
  • Service 5.9
  • Value for Money 6.7
  • Food/Dining 5.7

8 Tim K.
United States
August 27, 2013
Friendly, clean, close to beach
Staff, location, clean
Very comfortable. They did not have WIFI for the customers except in the lounge area. This was the only thing about the hotel that I did not like. The room was nice, clean and had a great view! Had a balcony which I liked, and good breakfast!

10 Tim K.
United States
August 22, 2013
LOVED IT!!!!!!
Price, Ocean, Staff
FANTASTIC!!! I had a great time, the staff was wonderful!!! Price, views, location, location, location!!! Great time and highly recommend it to anyone!

8.3 AARON M.
August 03, 2013
nice place
pool fast chek in big room
was nice place average all round location cost good

4 esther T.
July 19, 2013
baiyoke hotel ,welcome plaza,first hotel
customer service very nice and politeness,room so cleaner and the big room.At night very quiet.

7 zoran M.
July 17, 2013
big room big balcony
its the best budget hotel in Pattaya and I live in Thailand

7.3 JUNED C.
July 11, 2013
A pleasant and memorable stay
Central location, spaxiousness, swimming pool
The first impression one gets on arrival at the Welcome Plaza Hotel is as if facing a white palace with a large open paved parking area in front; the lobby is spacious and the receptionists helpful, pleasant and English speaking - makes one feel comfortable. My wife and I had gone to attend a biennial get-together of an international recreational jogging club, along with 3,700 others from across Asia and other countries. While I went over to a nearby location to complete the registration formalities of the event, my wife took charge of settling down in the room. To her dismay she found: 1.the air-conditioning not working; 2. TV not working; 3. toilet not properly clean; and 4. the toilet door too tight, making a sleep-disturbing noise on opening and closing. 1, 2 and 3 were fixed, but we had to keep the toilet door open at night to prevent the noise. In the evening we found the room too dark as the bed-side lamp did not work. House-keeping came and found the socket not working. The wall had to be broken to fix the concealed wiring, which would necessitate our moving to another room, which was not acceptable to us, particularly as the sea view from the 7th floor was so grand in this room. Later, I found a solution by plugging in the lamp into another socket, which idea was not acceptable to the hotel staff as it was not the designated place for the lamp. The location for the hotel is very convenient being on the next road parallel to the Beach Road, where reasonably priced Italian, Russian, Indian and Thai restaurants and bars abound; and the Walking Street on the left and several shopping malls on the right within walking distance. Rooms are very large and the beds comfortable. Complimentary breakfast could have been better, but OK. The sea view and the swimming pool with Jacuzzi are unforgettable. Overall, a pleasant and memorable stay!

7.3 SAPNA G.
July 10, 2013
Warm and friendly atmosphere lavish breakfast superb pool..nice rememberance of pattaya..

9.7 Somchit T.
July 09, 2013
Very nice, willcome back for sure!
We would love to come again soon, and we will definitely recommend staying here to family & friends.

7.7 Philip E.
United Kingdom
June 02, 2013
Great central hotel
Centrally located with ample parking and a great family swimming pool.

6.3 GO S.
May 15, 2013
chap, near 2 road, break farst
totemo yaui pu-ruga hiroi tyousyokga oisii gokiburigairu heyaga furui