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Recent customer comments

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Very good



based on 998 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.6
  • Location 8.2
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for Money 7.6
  • Food/Dining 6.3
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Yanli O.
China
March 14, 2014
my friend liked it
close to the airport
I booked this for my friend who didn't book any hotel before she left. She enjoyed this hotel.

Tatiana A.
United States
March 14, 2014
the staffs barely understand english. bed is ok
location, free shuttle to the airport and big clean room
Great except breakfast is okay and the staffs barely understand english. I love the room that first level, big room and big bathtub

Jonathan H.
Australia
March 12, 2014
Very close to airport for transiting passengers
Low Cost, Clean Room, Close to Airport
Friendly staff, Clean room, Close to Airport for transit passengers, Friendly staff

Xiang L.
Singapore
March 04, 2014
Spacious, nice pool and near to airport
Rooms, swimming pool, free shuttle bus services
We stayed one night at the resort as we have an early flight on the following morning. The room is spacious and much bigger than we have expected. Love the swimming pool. Quiet and cosy surroundings which I like.

Jacqueline M.
Canada
February 27, 2014
basic and clean room
clean and close to airport with free airport shuttle
this is a basic hotel, a little run down and they have tried to upgrade some ammenities such as the sink and faucet in the bathroom (western style), however the faucet nozel was only 1 inch away from the bottom of the sink. Kingsize bed was extremely hard. The outdoor pool was full of algae and the staff hardly looked at any of us never mind spoke to us. The room rate with breakfast was way over rated compared to a lot of hotels in Phuket. The breakfast was basic as well; a thai dish, eggs, weiners, toast, rice,water and tang. Again a lot of other hotels do better for the price we paid.

Irene D.
Canada
February 12, 2014
Nice hit like rooms but could have better food
Huts, cleanliness, location
Improve the food as the presentation and choice is limited. High price to not invlude breakfast

Ashley P.
United States
February 07, 2014
Nice pool
pool, bar, comfortable bed
Our stay at this hotel was great. We wanted somewhere close to the airport because we had an early flight the next morning. We spent our day in Phuket and then came back to our hotel around 8pm. We wished we would have come back earlier and spent more time in the pool and bar area. The hotel was very clean. Airport shuttle was great. We will be back.

Victor M.
Canada
February 04, 2014
We enjoyed the quiet . Balcony relaxing. Room serv
Close to airport, with shuttle service to ocean and airport.
Great place to relax , nice room and gardens, quiet with all basic services. Internet a bit off an issue, not always open and they charge for this service. This service should be free and included. About 1 1/2 km. to airport with free shuttle service. We didn't use the spa services so can't say.

William M.
United States
January 25, 2014
easy button
aiport access, quick check in, clean
We use this location for arrival and departure ease. Just minutes from airport, shuttle service, beds are hard but for the price and location. Cannot find better arrangements. Staff is very quick and when it is 3am...that alone is worth its weight in gold. English skills are basic with night staff so don't have too high of expectations.

Ann M.
Australia
January 19, 2014
Very disappointing
Location
Overall this was very disappointing. It was not an expensive hotel but it wasn't cheap either. The room was extremely basic (to the point that there was a bed, an LCD tv, a fridge which was empty and a shower over bath and toilet but no toilet paper). The bed was like sleeping on concrete, the air conditioner did not work, the staff hardly spoke a word of English and were not at all friendly. The shuttle to the beach was great except this is the main place for things to do at night and the return shuttle finishes at 5:50pm so we had to pay for them to come pick us up at 7:30pm. Breakfast was very basic (toast, jam, cereal and fruit) and the internet did not work at all in the restaurant and was expensive to purchase at reception. The pool was nice enough except we discovered that 2 out of 4 of the jets did not work in the Jacuzzi and there were live wires from broken lights hanging in the water. We were the first room from reception so we were kept up most of the night by noisy tourists arriving and wheeling their own bags on the concrete outside our room. We were extremely disappointed by this hotel and could not wait to leave