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Recent customer comments

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Excellent



based on 892 reviews
  • Cleanliness 9.0
  • Facilities 8.9
  • Location 7.6
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for money 8.2
  • Food/Dining 8.1
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Chi K. from Hong Kong
Couples
Stayed 4 nights in September 2015
All good! Except the location!
Facilities good! Staff excellent! View perfect!
Reviewed April 13, 2016

Sage A. from United States
Families with young children
Stayed 5 nights in March 2016
Awesome
It was a dream come true.
Reviewed April 05, 2016

Madeline G. from Australia
Couples
Stayed 4 nights in March 2016
Disappointing
Poor amenities, run out of lots of items
Reviewed April 03, 2016

Judy W. from United Kingdom
Families with older children
Stayed 3 nights in March 2016
Very good
Wifi was not good at the villa
Reviewed April 02, 2016

Michael K. from Canada
Couples
Stayed one night in March 2016
Hotel good price but bar fridge food drinks extras
Having own pool
Stay was nice we were only there for one day... Would go back
Reviewed March 30, 2016

Rhys L. from Australia
Couples
Stayed 3 nights in March 2016
Hotel seems understaffed and under-resourced
Booked for a 3 night stay and was originally given a pool villa that was next to the road and could be seen into from the hotel lobby. Not exactly the privacy you hope for. Then was given a pool villa which was overlooked by what I assume was a staff accommodation block. When we asked multiple times for some cushions for the poolside cabana, we were told they had run out. So a bare concrete block was the only option on which to relax by the villa's pool. Drink orders at the beachside lounges, at times, resulted in a 15 minutes wait for things as simple as a bottle of water and a beer. On a plus side the food is good and the beach amazing.
Reviewed March 28, 2016

Rhys L. from Australia
Couples
Stayed 3 nights in March 2016
Hotel seems understaffed and under-resourced
Booked for a 3 night stay and was originally given a pool villa that was next to the road and could be seen into from the hotel lobby. Not exactly the privacy you hope for. Then was given a pool villa which was overlooked by what I assume was a staff accommodation block. When we asked multiple times for some cushions for the poolside cabana, we were told they had run out. So a bare concrete block was the only option on which to relax by the villa's pool. Drink orders at the beachside lounges, at times, resulted in a 15 minutes wait for things as simple as a bottle of water and a beer. On a plus side the food is good and the beach amazing.
Reviewed March 28, 2016

Tipyapa R. from Thailand
Couples
Stayed one night in May 2015
peaceful, large room, nice staff
suitable for quite relaxation, far away from town, good service
Reviewed March 27, 2016

Suranga N. from Sri Lanka
Couples
Stayed one night in March 2016
Good experience
It was a great experience...friendly staff, clean environment, amazing views
Reviewed March 21, 2016

Michael K. from Australia
Couples
Stayed one night in March 2016
Great suite, wonderful beach
The room (one of the new poll suites) was excellent, the staff and general manager were very engaged, friendly and professional, and after the crowds of Phuket, the beach was very peaceful
Highly recommended for some time-out.
Reviewed March 08, 2016