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Recent customer comments

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All reviews (2454)

Business travelers (47)

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Families with young children (153)

Families with older children (114)

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Very good
7.7
based on 2454 reviews
Hotel Condition/Cleanliness
7.9
Facilities
6.1
Location
7.1
Room Comfort/Standard
8.2
Staff Performance
8.1
Value for Money
8.1
Food/Dining
6.9

8 Maria C.
Philippines
December 19, 2011
lovely boutique hotel
new hotel wih modern features, awesome infinity pool
we really liked the hotel and service. we made the right choice!

9.7 Robert T.
Australia
December 12, 2011
Great hotel, really enjoyed our stay here
Friendly staff, new & modern hotel, spacious rooms and great price
we really enjoyed our stay here at this hotel. the hotel offers a free tuktuk into town but everything is still within a reasonable walking distance. the breakfast was good with freshly cooked eggs every morning. we stayed in a standard room but it was still nice, the only issue we had was the drains in the bathroom had a really foul smell coming out of them so we just kept the door shut the whole time. the rooftop pool is great and the sun beds are really comfortable - we spent a lot of time up here. great hotel, would highly recommend.

7.3 CHATCHAI K.
Thailand
December 23, 2011
Nice place to stay but it was a little dusty.
Friendly staffs, near shopping centre, easy to get around.
What I liked bout the place was: -Easy to locate. -Friendliness of the staff. -Service was great and staffs were helpful.(I had an injured foot on check-in day.) -Close to the shopping centre. -Easy access to food.

7.7 KUAN L.
Malaysia
December 07, 2011
Good service but average location
Good service, clean room and speedy internet
Good things about this hotel are they provide a very attentive service, staffs speak average english, clean room, fast internet. Guest rooms are OK, what you see in the pictures are what you gonna get exactly. The location is average as it is a bit away from Patong Beach (walking is about 15 mins) but it is OK as the hotel provides a 1 way shuttle to take you to Patong Beach, but it is only 1 way, so you have to walk back to the hotel from the beach, however, walking back to the hotel is not a boring thing to do as you may do a bit of sight seeing along the way.. Next to the hotel you have a mini market, massage shop, tour operator etc which are quite convenient..

7.7 Poon Y.
Hong Kong
December 06, 2011
Great room, nice service, but farr from Junycelon
Surprise with the free upgrade
We stayed there for 3D2N. There is welcome drinks when we were doing the check-in. The staffs there are all very nice. They told us that our room is free upgraded from a Grand Deluxe room to a Alfresco Suit, which surprised us. :) The room is huge, the bed is king-size. There is no bed frame, our bed is set on the low stairs which is my favourite design. There is a sofa area behind the bed where gives us gd place for watching TV and packing luggage. The bathroom is big and clean. Toothbrush is provided. The hotel provides free Tuk-Tuk service from 10am to 11pm with 4 stops in different parts in the Patong town centre. Since Alfresco is 15mins walk from Junycelon, this Tuk-Tuk service is very important for their customers who is not self-driving. The hotel is satisfactory except the location. To a shopaholic, its too far away from the shopping area.

7.7 masshita S.
Singapore
December 07, 2011
Best hotel
Very nice and clean
It was definitely a good deal for a nice hotel like alfresco,. Eventhough it was located a bit far from the beach but the free tuk tuk shuttle services is very usefull. All the staff that I've encounter with are very friendly and helpful. The hotel is clean and very well maintain. Breakfast could have been better, so if you are thinking of booking the room excluding breakfast ( especially if there's price different) you can just do without it. But overall it was a great stay and definitely will come back.

6 Idha O.
Indonesia
December 12, 2011
nice service but location a little bit not close
free wifiii i love it
i love stay at this hoteel because there is a tuk2 form this hotel so there are no problem tu going tu mall juncylon .. many kind food out there

9.3 GAO Y.
China
December 15, 2011
Lovely hotel, good staff
Good place and warm service
welcome fruit juice & tower.big modern room, clean and convenient. friendly staff, good breakfast.far from beach but free tutu service can take you there. good hotel, worth the money!

10 Kaitlin V.
Australia
December 02, 2011
Awesome hotel!
Beautiful hotel, rooms well deco'd, nice staff!!
this hotel is awesome loved our stay here! the staff are always smiling and nice, the rooms where clean and beautiful! the breakfast ws amazing and delicious. during our stay the lock on our door broke but the staff where very quick to fix and very helpful! they speak good english too! and also there's a free tuk tuk service to bangla road! the wifi in the room is also very quick and a sting connection! overall definty staying again!! thanks alfesco!

9.3 louisa D.
Malaysia
December 04, 2011
Great comfor1table stay
Affordable, Friendly helpful staff, pretty room
i enjoyed my staff. the staff was very helpful and there was a free tuk tuk service from the hotel to nearby areas. breakfast was decent and room was clean and nicely decorated. however like many places in phuket the view isnt ideal but can be ignored by closing the blinds.