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Recent customer comments

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Very good



based on 2462 reviews
  • Cleanliness 7.9
  • Facilities 6.2
  • Location 7.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 8.1
  • Food/Dining 6.9
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CHATCHAI K.
Thailand
December 23, 2011
Nice place to stay but it was a little dusty.
Friendly staffs, near shopping centre, easy to get around.
What I liked bout the place was: -Easy to locate. -Friendliness of the staff. -Service was great and staffs were helpful.(I had an injured foot on check-in day.) -Close to the shopping centre. -Easy access to food.

Siti Z.
Singapore
December 22, 2011
Awesome service with spacious room
Gotta love the toilet!
we booked the taxi to fetch us from the airport since it was our first time there and we didn’t wanna get lost in a foreign country. the taxi driver was already there when we arrived and we were charged a flat fee of paid at the hotel. greeted with smiles from staffs. given a glass of fruit punch and a warm towel at the reception area. very impressed with the hotel interior and our spacious room. view from the balcony was the back row of other hotels which didn’t really bother us. overall, service was great, staffs were friendly. make use of the free tuktuk service to anywhere around patong. (note: only to places. you have to go back on your own.) hotel is around 10-15mins walk from jungceylon mall. so if you are tired from walking around, take the tuktuk service in front of the mall back to the hotel. flat fee of 200baht for a maximum of 4 person. plus, if you forget to bring along a universal adapter like us, the hotel charge a rental fee of 100baht for each adapter.

Andy C.
Singapore
December 22, 2011
Disappointing Premier Room
roof-top swimming pool, family mart next door, car parking available
This was my second time in Alfresco. Initially I was excited as I had a great time on my last visit in May. I had stayed in the cool looking deluxe room before so this time I tried the Premier Room which I got for a Flash Deal 50% discount. I wasn't rewarded. I was disappointed. I arrived at the hotel at about 5pm. There were 3 staffs at the counter but none of them greeted me. There was no welcome drink and no one offered me a seat as I handed in the booking voucher. The receptionist looked tired and told me that breakfast is 7-10am before handing me the keys. No one showed me to the room. Fortunately I had been to Alfresco before so I know my way around. As I entered the room, the air-con gave a bad smell. I looked around and found hairs on the floor. The room is big but quite badly designed. I do not find the lightings and accessories attractive. There's a lot of empty and unattractive space. This includes the bathroom that although big, has only blank looking walls along with a dull bathtub. The lower priced deluxe room was much better designed. To make things worse, one of the night-table seems to be broken. Furniture are worn out too. Everything looks a bit old. The Premier Room in my impression was supposed to be one of Alfresco's top rooms but I guess I was wrong. With all the bad points, the good is that the bathroom provided toothbrushes, toothpastes, shower gel, shampoo etc. Its mini-bar is also fully stocked and affordable. However, these are all extras, and the basics should have been taken care of first. For the price of the Premier Room, it does not offer good value.

Jessica I.
Indonesia
December 22, 2011
Nice hotel with Great Service
Near to Jungceylon Mall
we spent 2 days at this hotel, nothing to complain except the noise from the street but still can be tolerate. we got great services from the fo to hk... nice job...

Anria K.
South Africa
December 21, 2011
Stunning hotel with central location in Patong
Free daily Tuk-Tuk service to main areas in Patong, Affordable and modern rooms, aircon, central location
we were truly impressed with the amazing service we received at alfresco. a stunning modern hotel with beautiful rooms which is really affordable (breakfast included and it's delicious). we were able to arrange our airport transfer from home before the time via email so that we don't have to stress about that when arriving. the rooftop pool is amazing with some incredible views of patong city. make use of the hotel's free tuk-tuk service to some of the main areas and the beach in patong. the hotel is very central so you can walk to jungceylon mall or to the famous soi bangla. incredible staff! so friendly, we felt right at home here. we definitely recommend this hotel to young couples travelling. thank you again to all the staff at alfresco!

Maria C.
Philippines
December 19, 2011
lovely boutique hotel
new hotel wih modern features, awesome infinity pool
we really liked the hotel and service. we made the right choice!

CHEW L.
Malaysia
December 19, 2011
Lovely room deco.
Room deco and big room space (Alfresco Suite)
Room deco is what you see from the pics. Room is big. Alfresco suite is facing mountain view, hence we were spared by the noise from main road. Very friendly staffs that always greet with smile and willing to help.

Ban L.
Malaysia
December 19, 2011
Chic, Modern and Great Service.
Huge Room
Stay in this hotel (Premium Room)for 2 nights. It was a huge room and big bathroom too. Hotel located not far from Jungceylon Shopping mall, about 10min walk. Just a bit far to the beach, but hotel provide Free Tuk Tuk service and all u need to do is wait at the lobby. Breakfast selection is limited but still acceptable. The pool in the roof top is a little bit small but it is nice and over look the Patong Beach. The Family mart is just next door, right opposite the hotel, there is a Taxi service will take you to anywhere u like. The biggest plus point for this hotel is their room, we will definitely stay in this hotel again.

Peter H.
Australia
December 19, 2011
Great service, staff friendly & helpful
Clean, convenient to all attractions, very friendly/helpful staff
Nice Hotel, staff always helpful, rooms are well maintained and clean.

Ng Y.
Singapore
December 17, 2011
Nice hotel and service with a smile
Nice interior design of rooms, friendly service
Location is relatively far from the beach and the huge Jungceylon mall, but the hotel provided complimentary one-way tuk-tuk ride to these places, so it saved us a lot of time on travelling. IMO, its a really good hotel! less the fact that the heater was not working for the first night and the limited selection from the breakfast menu. But hotel service was good, they were prompt and ever willing to help. Oh, what you see in the pictures are exactly what you gonna get.