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Recent customer comments

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Very good



based on 2454 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.1
  • Location 7.1
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 8.1
  • Food/Dining 6.9

9.7 Seri M.
Singapore
February 15, 2012
Simple hotel yet meeting your needs, great service
Infinity swimming pool, Tuk-Tuk service
being the first time in phuket, we were quite unsure how the experience wld be. but once we reached the hotel, it was abt 11 plus in the morning local time, the staff gave us 2 towels and let us use the pool while waiting for our check in time which was at 2pm. upon checking in, the room is big enough for 2. with a balcony, tv, wifi and a big bathroom, the hotel also provides a safe, and a fridge, and a free usage of imac computer with internet at the lobby. its cleaniness is tip top! the hotel provides a range of breakfast depending on ur tastebuds. they will also change your drinking water in ur room everyday. it will provide you to ur preferred destination around patong by tuk-tuk. but you need not worry about walking back to the hotel as it's only abt 10mins walk from the mall. theres also a restaurant and a mart at the side which makes ur life easier in case ure hungry or thirsty or in need of any toiletries etc. overall, my fiancee and i were very pleased with our stay and the service they've given us made us planning to go over often. al-fresco is like a mini 5-star hotel as u can get the exact same service but with a simple and humble touch.

8.3 CHAN M.
Hong Kong
February 14, 2012
Nice services
Location and transportation
Alfresco Phuket Hotel is good for budgeting tourists. The staff are helpful and pleasant. Breakfast not many choices, but we are fine for it. Even 'TukTuk' service only for one way, it is very convenient, no matter go to shopping mall or beach (driver also is a nice guy :)). Wi-Fi is well received, better for use internet and upload photos everynight. Last but no least, the swimming pool at the loft also worth going! Overall, we have a nice trip in Alfresco.

7.7 Yong G.
Singapore
February 13, 2012
Nice hotel and nice staffs
Fast wifi
Big and nice room with big bathroom. Walking distance to nearby shopping mall and night foodstreet, about 15 mins walk. Patong beach is abit far,walking distance about 25 mins but still Ok as there are a lot of things to see along the way to the beach. Simple breakfast.Will come back.

7 SHEK N.
Hong Kong
February 13, 2012
Reasonable price with neat and tidy room
Reasonable price, tidy room
we stayed there just before returning home. a normal room with reasonable price. it located quite near to the shopping mall. no view at all outside window. the breakfast served is very simple. the air-con was out of order but the staff called technician to fix it in short time.

8.7 Jona B.
Sweden
February 12, 2012
Modern hotel, good location and clean rooms.
Nice rooftop poolarea, friendly staff. Free shuttle to Jungceylon and other places
Arrived for 2 nights stay, they told me their last deluxe room had some problems so we were upgraded. Really nice, clean and modern rooms, really good and realiable WiFi for free. Breakfast could be improved. We got our room for n, really price worthy. As most of the hotels in the central of Patong it gets a bit noisy during the nights. The quiet rooms in the back of the building has on the otherside view of an abandoned construction area.

3.7 James W.
United States of America
February 23, 2012
not bad for the traveller
10 mins the jungcellong mall,free took took 1 way
first its ok,coz 50 percent discount but we stayed 12 days so bad plenty of bugs cant see but so icthy,bathroom so bad not finised wall,water eveywhere

8.7 Gillian S.
Malaysia
February 26, 2012
Excellent service provided
Breakfast, room service, and house keeping was very efficient! Great
everything is good. the hotel staff will serve you politely, can answer your inquires frequently.breakfast is delicious, good! next, the room services is good, the floor is clean...great! the most important thing is the location is strategic, nearby the jungcelylon shopping mall, very near, you can walk around 10 mins to reach the mall.

9 XU D.
China
February 28, 2012
The service is very good!
the swimming pool on the roof is very nice!
We stayed in this hotel for 2 nights. The room and the breakfast buffet are very nice. Especially the swimming pool on the roof is quite excited to us.

9.3 Derek R.
Canada
February 27, 2012
stylish hotel at a great price!
Modern Decor, Well Kept/Clean, Service Was Excellent
This hotel is a great value for your money - more modern style than the usual thai decor. Staff was very friendly, hotel has a tuk tuk to bring you downtown as a perk to staying there. Hotel was very clean and outside of the noise coming from downtown Patong. Hotel is about a 5-7 min walk to an awesome night market where you can get great food (right across from Bangla Boxing Statium) and Jungceylon Mall. Generally you will need to rent a tuk tuk or a scooter taxi to get you back to the hotel. There isn't much to look at around the hotel but we just were there to sleep. There is a pool on the roof top that you can normally have to yourself...we didn't use it but is was well kept. Great hotel if you want a quiet sleep after touring around.

5.3 LEONG K.
Singapore
February 10, 2012
Small boutique hotel near Junkceylon.
Location nearby shopping area.
Small boutique hotel within walking distance to Junkceylon. Alternatively one can take the free tuk tuk service there provided by the hotel. The room is just ok but begining to show signs of wear and tear. Breakfast is simple. There is a roof top pool small but nice. Hotel staff is quite helpful.