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Alpina Phuket Nalina Resort & Spa, Phuket

Hotel Info

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Customer Reviews [36]

Alpina Phuket Nalina Resort & Spa, Phuket

Rating:

Number of rooms: 140

Location: Kata

Address: 7/1 Gatekwan Rd., T. Karon A. Muang, Phuket, Thailand

Alpina Phuket Nalina Resort & Spa Phuket Info

Newly opened, this 140-room property has gained a sterling reputation in just a short amount of time. A long stretch of Kata Beach just 700 meters from Alpina Phuket, is reserved exclusively for guests and a complimentary shuttle is available. The staff at the Resort are always eager to please and the spa service is also recommended. Other great perks here are the spacious swimming pool, complimentary buffets and Internet service. After a day out in the sun, guests are sure to appreciate the services of the on-site Gaia Spa, one of the largest hotel spa's on the island. Guests at Alpina Phuket Nalina enjoy an abundance of facilities, from the pools to the restaurants.

Useful Information

Room Amenities

Alpina Phuket Nalina Resort & Spa Phuket - Room Amenities

Air Conditioning
Bathrobes
Desk
Hair Dryer
Internet Access (wireless)
Internet Access
In Room Safe
Television LCD/Plasma Screen
Shower
Separate Shower and Tub
Mini Bar
Microwave
Kitchenette
Balcony/Terrace
Satellite/Cable TV
Jacuzzi bathtub
DVD/CD Player
Coffee/Tea Maker
Complimentary Bottled Water
Private Pool
Non Smoking Rooms
Wireless Internet Access (complimentary)
Internet Access (charges apply)

Facilities

Alpina Phuket Nalina Resort & Spa Phuket - Facilities

WiFi
Car Park
Family Room
Disabled Facilities
Hotel/Airport Transfer
Tours
Babysitting
Room Service 24hr
Elevator
Coffee Shop
Bar/Pub
Laundry Service/Dry Cleaning
Meeting Facilities
Restaurant
Room Service
Safety Deposit Boxes
Salon
Poolside Bar

Sports and Recreation

Alpina Phuket Nalina Resort & Spa Phuket - Sports and Recreation

The recreational activities listed below are available at or near the resort; fees may apply.

Massage
Pool (Kids)
Jacuzzi
Gym/Fitness Facilities
Sauna
Steamroom
Spa
Pool Outdoor
Private Beach

Photos and Room Info

Deluxe Room	Nalina Classic
Villas	Nalina Pool Villas
Villas	Lobby
Swimming Pool	Swimming Pool
Hook Restaurant	Hotel Exterior
Beach front	Bar .
Spa Reception .	Fitness .
Internet .	Kids Club .
Reception .	Grand Suite .
Jacuzzi Pool Access .	Pool Villa Interior .
Spa .	Pond Restaurant .
Restaurant	Nalina Grand Suite Jacuzzi
Nalina Jacuzzi Pool Access

Food, Drink and Entertainment

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Tropicana Restaurant
This is the main restaurant and serves buffet breakfasts, in addition to Thai and international a la carte dishes.

Clef Lobby Bar & Music Lounge
This is the place to be at after sun-down with its wide selection of cocktails, beers and spirits.

Cabana Bar & BBQ
This poolside bar provides the perfect respite from the hot sun. And a barbecue corner gives guests the freedom of their own private party.

Piece of Cake
Cakes and sandwiches are the specialty, and make for perfect snacks for excursions or a day on the beach.

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Customer Reviews

See all reviews[36]

Not quite 5 star

Guest Rating: 6

sujie S.

Australia
Couple
Date of Stay: 18 Jun 2009

Value for Money:		2/10
Location:		6/10
Staff Performance:		4/10

Hotel Condition/Cleanliness:		8/10
Room Comfort/Standard:		8/10
Food/Dining:		8/10

Great breakfast and friendly waitstaff knew more about the area than the staff at Information. Excellent spacious rooms. Very dilligent and attentive attendant at the private beach.

For a 5 star rated hotel the service and amenities looked a little tired. Terrible plumbing. Front reception staff/information staff spoke very little english and knew very little about sites/attractions/shopping in the area.

Overall our stay at the Alpina Phuket Nalina was quite disappointing even though the rooms were spacious and excellent the plumbing was terrible! Every time you flushed the toilet it sounded like an airplane was taking off. We tried to have a cold shower before dinner, after a very hot day and found we only got hot water. Then when we were leaving we had to get up at 3.30am and tried to have a hot shower but only got cold water. There were also lots of ants in the room. We got the room quite cheap as it was off season but they stung us for every other thing we had at the hotel. And because the hotel staff couldn't assist us to find any alternatives we had to use the hotel to book things which was very expensive. For a 5 star hotel, it was disappointing that the front reception and information desk spoke very little english and had very little knowledge about local attractions, etc... If we were only there for a short stay all the flaws might have been forgiveable but because we were there for a long stay it started to become unacceptable. Also, all the hotel amenities such as gym, beach & pool are only available from 8am - 5pm. Since most of the tours around Phuket do hotel pick-ups from 7.30am and return you to the hotel by 5.30pm we missed out on using any of the amenities unless we devoted a full day to doing so. We will probably not stay here again even though the rooms were nice but we felt we got very little value.

Sightseeing/Attractions Tip : Make sure you bargain for everything even if it has a set price in the brochures, such as the tours especially when booking through the hotel!!

Great Alpina Phuket

Guest Rating: 9.3

pek Y.

Malaysia
Family with older children
Date of Stay: 15 Jun 2009

Value for Money:		10/10
Location:		8/10
Staff Performance:		10/10

Hotel Condition/Cleanliness:		10/10
Room Comfort/Standard:		10/10
Food/Dining:		8/10

Great swimming pool, friendly and helpful staff, rooms are spacious and comfortable.

Slightly far from the beach

The room layout is impressive, comfortable and clean. The swimming pool is great. The staff here are friendly and helpful, most importantly, its prompt, we ask for service and within 5 minutes, they are here to help. I would definitely want to go back again.

Very Nice Hotel

Guest Rating: 8

carl M.

Australia
Couple
Date of Stay: 07 Jun 2009

Value for Money:		10/10
Location:		6/10
Staff Performance:		6/10

Hotel Condition/Cleanliness:		8/10
Room Comfort/Standard:		10/10
Food/Dining:		8/10

Recommend for families and couples. Extensive swimming pools and nice poo.View of pool area very nice.Good buffet breakfast.

Check in a little slow and security door entry faulty. Took office staff over one hour to relocate us to a new room even though hotel was only 20% occupied and many rooms were available.

Stayed at this very well presented hotel for 5 days. Would recommend it to families and couples. Extensive swimming pools and nice pool bar. View of pool area very nice.Good buffet breakfast. Hourly transport to Kata beach were hotel has sunbeds. Lovely cheap restaurant directly opposite hotel for more budget concious guests.

Restaurant Tip : Cheap quality food restaurant directly opposite hotel for budget minded visitors.

See all reviews [36]

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